Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carl Zetterman

Joliet,IL

Summary

I consider that I am well rounded in my abilities and experience with a passion for my profession.

I have, and continue to learn from the people I work with.

The focus I have relied on is my great responsibility to customers, coworkers, management, and owners.

To provide service in a safe and competent manner. To be depended on day in and day out. To continue to present myself as a student in my trade. To present myself as calm and professional at all times.

Overview

22
22
years of professional experience

Work History

Service Technician

Reliable Door and Dock
Woodridge, IL
04.2024 - 02.2025
  • Provided diagnosis and repairs to high-performance, rolling steel, sectional, and pedestrian doors, dock levelers, and dock restraints.
  • Provided installation of hollow metal doors, frames, and associated components.
  • Maintained an ongoing digital inventory of truck stock.
  • Completed training and certification for forklift and aerial lift equipment.

Service Technician

DuPage Door
Woodridge, IL
02.2024 - 04.2024
  • Service to commercial, industrial, and residential doors

Senior Service Technician

House of Doors
Brookfield , IL
08.2018 - 01.2024

Provide all aspects of installation of activation and safety accessories including wiring and programming. Activations such as loop detectors including cutting concrete, installing the loop wire, sealing the loop and completing the circuits at the operator head. Installation of motion sensors and associated wiring, conduit and junction boxes.

Installation and wiring of door safety accessories.

Responsible for wiring final connections of high speed doors and startup. Diagnostics of same including complete replacement of controllers on existing doors.

Responsible for field sales and measurements for customers needs including final site checks prior to installation.

Responsible for field service of other residential, commercial and industrial doors, operators and activations, including spring measurement, conversion and replacement.

Responsible for measuring existing rolling steel barrels and slats for replacement.

Responsible for estimates of required job hours.

Demonstrated ability to provide information to both customers and sales staff leading to sales in excess of $100,000.

Have continued to expand my knowledge and grow as a technician to help fulfill team responsibilities.

Field Service Technician

Builders Chicago
Rosemont, IL
04.2015 - 06.2018

Maintain and repair a variety of doors for the city of Chicago fire department and municipal buildings.

Detail oriented tasks such as fabrication of burglar bars from raw steel stock including all design and site installation.

Installation of traffic control devices such as tire spikes and ramp style barriers.

Installation of high security gates at FBI offices.

Operation of truck mounted crane including being responsible for rigging of the load.

Installation and Service Technician

Wunderlich Door
Joliet, IL
08.2003 - 08.2013

Installation of hollow metal doors, frames, closers and locksets.

Cutting and rewelding of door edges to create non-square doors including bondo application, sanding and recoating doors on-site for manufacturer.

Installation of rolling steel doors and operators.

Service to rolling steel doors including P. M. service generating sales for the company.

Building and rebuilding rolling steel barrels using fabricated jigs.

Running a slat rollformer including building custom crates for shipping.

Installation of sectional doors and operators.

Service to sectional doors and operators

Installation of P. S. doors and rails including fire door linkage and counter weights.

Installation of crane tower doors mounted on exterior of building at heights up to seventy feet.

Education

Thirty Hour Course

OSHA
04-2016

Safety Standards

Three Rivers Manufacturer's Association
Joliet, IL

Certification For Forklifts And Aerial Lifts

National Lift

Class C non- CDL license

Illinois Secretary of State

Skills

High degree of competence in MIG and arc welding

Design and construction of jigs to assist in material handling and safety, including the positioning of heavy material to prevent fatigue or injury

Ability to interact with customers and prospective customers to resolve issues, and aid in customer retention and satisfaction

Ability to provide customers with a more complete understanding of the liabilities involved in traffic and pedestrian flow at their entrances, creating opportunities to increase sales

Ability to adapt and improvise on the spot resulting in less downtime

Timeline

Service Technician

Reliable Door and Dock
04.2024 - 02.2025

Service Technician

DuPage Door
02.2024 - 04.2024

Senior Service Technician

House of Doors
08.2018 - 01.2024

Field Service Technician

Builders Chicago
04.2015 - 06.2018

Installation and Service Technician

Wunderlich Door
08.2003 - 08.2013

Thirty Hour Course

OSHA

Safety Standards

Three Rivers Manufacturer's Association

Certification For Forklifts And Aerial Lifts

National Lift

Class C non- CDL license

Illinois Secretary of State
Carl Zetterman