Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Alberto

Gainesville,GA

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Restaurant Team Leader

Main St. Snacks
Jefferson, Georgia
08.2021 - Current
  • Managed employee relations issues such as conflict resolution or disciplinary actions.
  • Handled cash transactions accurately while ensuring proper security protocols were followed.
  • Established effective communication channels between front-of-house staff and back-of-house teams.
  • Performed regular maintenance checks on kitchen equipment such as grills, fryers, ovens.
  • Ensured that dining areas were properly set up prior to opening each day according to established guidelines.
  • Coordinated weekly staff scheduling to ensure adequate coverage during peak business hours.
  • Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.

Cleaning Supervisor

Pendergrass Flea Market
Jefferson, Georgia
08.2017 - 08.2020
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.

•Managed schedules.

•supervised operation hours.

  • Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Analyzed data from surveys and feedback forms to identify ways to improve service quality and efficiency.
  • Provided guidance and support to team members when needed or requested.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
  • Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.

Education

High School Diploma -

Gainesville High School
Gainesville, GA
05-2021

Some College (No Degree) - Nursing Administration

Lanier Technical College
Oakwood, GA

Skills

  • Menu knowledge
  • Task Delegation
  • Hygiene standards
  • Strong leadership
  • Team Leadership
  • Problem-Solving
  • Menu Memorization
  • Flexible Schedule
  • Teamwork and Collaboration
  • Staff Training
  • Critical Thinking

Timeline

Restaurant Team Leader

Main St. Snacks
08.2021 - Current

Cleaning Supervisor

Pendergrass Flea Market
08.2017 - 08.2020

High School Diploma -

Gainesville High School

Some College (No Degree) - Nursing Administration

Lanier Technical College

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Carla Alberto