Goal oriented in seeking a resolution to all clients’ needs. Taking the steps to ensure that every situation is handled on a professional level and strive to bring excellence customer service.
Overview
21
21
years of professional experience
Work History
Certified Nursing/Medication Tech
Bridge Senior Living
Charlotte, NC
06.2004 - Current
Supervisor in charge, distribution of medications, customer service, activities of daily living, charting, consulting with families concerning client care, and managed scheduling.
Internship Social Worker
Asbury Health & Rehabilitation Center
Charlotte, NC
08.2019 - 05.2020
Case management, providing resources, charting, making referrals, intake triage, verifying information, performs data entry and maintaining system files.
Education
Bachelor of Social Work - undefined
University of North Carolina
Charlotte, NC
05.2020
Associates of Arts - undefined
Central Piedmont Community College
Charlotte, NC
05.2015
Skills
Superior customer service
Strong interpersonal skills
Crisis management
Case management
Microsoft office suite
Ability to work with culturally diverse populations
Awards
Cum Laude- UNCC @ Charlotte, May 2020
Affiliations
National Association of Social Workers – May 2022- present