Carla Anderson
Belle Fourche,SD
Summary
Dynamic Promotions Manager with a proven track record at Silverado Casino and Historic Franklin Hotel, enhancing new account flow and customer satisfaction through innovative training programs. Adept at leading teams to exceed sales goals, I combine organizational skills with a creative approach to outpace competition. Known for exceptional mentoring abilities and a commitment to fostering a positive work environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Promotions Manager
Silverado Casino and Historic Franklin Hotel
Deadwood, SD
06.2001 - Current
- Introduced training program for professionals to increase new account signing flow and customer satisfaction.
- Coordinated and drafted sales promotions from conceptualization to implementation.
- Maximized employee retention by creating positive work environment.
- Monitored competitors' promotions and identified potential areas of improvement.
- Established and enforced sales goals to boost team success.
- Trained and mentored newly hired employees to provide better grasp of job responsibilities and expectations.
Packer
Dakota Pork
Mitchell, SD
05.1997 - 06.2001
- Marked and labeled containers with accurate shipping information to prevent delays.
- Accomplished production goals by working with speed and accuracy.
- Assembled cartons, crates, and containers to prepare for shipping.
- Trained new employees regarding warehouse procedures and standards.
- Placed or poured products or materials into containers or filled containers from spouts or chutes.
- Provided feedback on packing processes to supervisors for continuous improvement.
- Loaded and unloaded items from machines, carts and dollies.
Cashier
Fort Randall Casino and Hotel
Pickstown, SD
05.1994 - 05.1997
- Collected payments and provided accurate change.
- Counted and balanced cashier drawers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Certified Nursing Assistant
Andes Health Care Center
Lake Andes, SD
06.1989 - 08.1992
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Reported changes in patient condition to registered nurse or physician.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Education
Some College (No Degree) - General Studies
University of South Dakota
Vermillion, SDSome College (No Degree) - Gender Studies
South Dakota State University
Brookings, SDSkills
- Trainer
- Quick Learner
- Excellent Social Skills
- Organizational Skills
- Loyal
- Creative
- Ambitious
- Hard Worker
Certification
- South Dakota Gaming License
- TAM Certificate
Timeline
Promotions Manager
Silverado Casino and Historic Franklin Hotel
06.2001 - Current
Packer
Dakota Pork
05.1997 - 06.2001
Cashier
Fort Randall Casino and Hotel
05.1994 - 05.1997
Certified Nursing Assistant
Andes Health Care Center
06.1989 - 08.1992
Some College (No Degree) - General Studies
University of South Dakota
Some College (No Degree) - Gender Studies
South Dakota State University
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