Carla Bautista
Norwalk,CA
Summary
Experienced server with a passion for providing exceptional customer service. Skilled in multitasking and working efficiently in a fast paced environment. Strong communication skills and ability to work well in a team. Knowledgeable about food safety and sanitation protocols, as well as point-of-sale systems. Proven ability to upsell menu items and handle cash and credit transactions accurately. Including foreign language (Tagalog)and able to provide service in a multilingual environment.
Overview
3
3
years of professional experience
Work History
Cashier/Server
Ramen Zuru
11.2022 - Current
- Operated cash register for cash, check, and credit card transactions.
- Counted money in cash drawers at beginning and end of shifts.
- Responsible and friendly server with excellent communication skills and a passion for providing exceptional customer service.
- Bring Food to tables
- Keeping the work area clean and good environment.
Server/cashier
Boiling Point Usa
09.2022 - 07.2023
- Welcomed customers and helped determine their needs.
- Maintain clean and orderly checkout areas
- Maintain personal health and sanitation standards
- Issue receipts, refunds, credits, or change due to customers
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions such as dishwasher, bar, and cook.
- Worked efficiently in a fast-paced environment
Cashier/Customer Service Cashier
Red Ribbon Bakeshop
06.2020 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Decorating cakes
- Organizing breads
Education
Associate of Science - Nursing Science
Cerritos College
Norwalk, CA05.2023
High School Diploma -
John Glenn H. High School
Norwalk, CA06.2020
Skills
Multi-tasking abilities
Excellent communication
Well-organized
Time management
Patience
Honesty
Accountable
Self-motivation
Timeline
Cashier/Server
Ramen Zuru
11.2022 - Current
Server/cashier
Boiling Point Usa
09.2022 - 07.2023
Cashier/Customer Service Cashier
Red Ribbon Bakeshop
06.2020 - 09.2022
Associate of Science - Nursing Science
Cerritos College
High School Diploma -
John Glenn H. High School
Similar Profiles
Gabrielle VasquezGabrielle Vasquez
Server at Zuru Ramen BarServer at Zuru Ramen Bar
Sarah WhiteSarah White
Commercial Intern at ZURUCommercial Intern at ZURU
Garima JainGarima Jain
Customer Delight Ninja- Marketing at Zuru Tech India Pvt LtdCustomer Delight Ninja- Marketing at Zuru Tech India Pvt Ltd