Carla Bolanos
Raleigh,NC
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Jim's Hot Dog & Hamburger Inc.
Graham, NC
08.2023 - 08.2024
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register efficiently and accurately and processed payments
- Greeted customers and answered any questions they had about the store's products and services.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Assisted customers over the phone regarding store operations, product information and order placement.
Retail Sales Associate
La Farm Bakery
Cary, NC
08.2021 - 08.2023
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelor of Arts - Psychology
North Carolina State University
Raleigh, NC05-2026
Associate of Arts -
Wake Technical Community College
Raleigh, NC05-2024
Skills
- POS systems
- Staff training
- Attention to detail
- Customer relations
- Records maintenance
- Written and verbal communication
- Multitasking and organization
- Issue resolution
Certification
- Certification of Business Administration
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Sube Ritmo - NCSU Latin Dance Team
- Culturas Sin Fronteras - Projected to Begin January 2025; I am the Community Partnership Coordinator
Timeline
Cashier
Jim's Hot Dog & Hamburger Inc.
08.2023 - 08.2024
Retail Sales Associate
La Farm Bakery
08.2021 - 08.2023
- Certification of Business Administration
Bachelor of Arts - Psychology
North Carolina State University
Associate of Arts -
Wake Technical Community College
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