Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carla Brophy

BLOOMSBURG,PA

Summary

Reliable Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Quality Control Analyst

Careerlink PA
01.2025 - Current
  • Monitor and analyze performance data related to invoicing and other key metrics.
  • Oversee quality standards, conduct audits, and ensure adherence to established guidelines.
  • Serve as a point of contact between different departments, promoting teamwork and addressing quality issues.
  • Identify and address quality control issues, contributing to process improvements.
  • Manage and analyze data related to quality control, ensuring accurate and reliable information.

Software Developer

Spices Inc
06.2023 - 04.2024
  • Designed customized solutions for proposals to potential customers.
  • Updated old code bases to modern development standards, improving functionality.
  • Designing and developing user interfaces and experiences using HTML, CSS, JavaScript,
    and PHP to create visually appealing and responsive layouts. Customizing existing themes
    or creating new ones from scratch to tailor the appearance of Drupal websites to meet
    client requirements.

Team Leader

IQor
06.2016 - 02.2020
  • · Applied strong leadership talents and problem-solving skills to maintain team efficiency
    and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing
    needs.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Evaluated customer needs and feedback to drive product and service improvements
  • Achieved results by working with staff to meet established targets. -Maintained
    compliance with company policies, objectives, and communication goals.

Education

Full Stack Network Associate And Cyber Security

NGT Academy
Phoenix, AZ

Software Engineering

Springboard
San Francisco, CA
01-2023

Skills

  • Documentation review
  • Statistical analysis
  • ISO standards
  • Corrective actions
  • Data interpretation
  • Quality management systems

Certification

- CompTIA Security+ (October 2024)
- NGT Full Stack Network Associate (August 2024)

Timeline

Quality Control Analyst

Careerlink PA
01.2025 - Current

Software Developer

Spices Inc
06.2023 - 04.2024

Team Leader

IQor
06.2016 - 02.2020

Full Stack Network Associate And Cyber Security

NGT Academy

Software Engineering

Springboard

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Carla Brophy