Carla Carcamo
Sterling,VA
Summary
Detail-oriented and adaptable front office assistant with expertise in patient record management and appointment scheduling. Versed in quickly and accurately answering questions, offering information, and problem solving while supporting efficient dental operations.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist /Dental Assistant
Cornerstone Dental
Sterling, VA
10.2016 - Current
- Executed administrative tasks, including appointment scheduling, telephone management, and patient record updates.
- Verified insurance coverage through phone and online resources for accuracy.
- Processed patient payments based on treatment estimates to ensure efficient billing.
- Managed patient records to uphold HIPAA compliance and safeguard patient confidentiality.
- Sanitized equipment and prepared treatment rooms to maintain a safe and hygienic environment for patients.
- Maintained a clean and organized office environment in accordance with OSHA standards.
- Performed radiographic imaging while adhering to safety protocols for accurate diagnosis.
- Provided chair-side assistance during dental procedures
Education
Dental Radiation Safety
Northern Virginia Community College
08-2017
High School Diploma -
Park View High
06-2013
Skills
- Dentrix and Dexis expertise
- Dental Intelligence software
- CEREC MC X knowledge
- Intraoral imaging with MouthWatch
- Patient record management
- HIPAA and OSHA compliance
- Office software proficiency
- Administrative support
- Customer communication
- Fast-paced environment adaptability
- Attention to detail
- Bilingual in Spanish and English
Timeline
Front Desk Receptionist /Dental Assistant
Cornerstone Dental
10.2016 - Current
Dental Radiation Safety
Northern Virginia Community College
High School Diploma -
Park View High