Carla Chaparro
Winter Garden,FL
Summary
Dynamic Shift Leader at Salt Shack on the Lake with proven team leadership and cash-handling expertise. Recognized for enhancing customer satisfaction through effective problem-solving and training initiatives. Committed to fostering a positive work environment while ensuring operational excellence and safety compliance. Passionate about community service through volunteer work with Red Cross and local shelters.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Salt Shack on the Lake
04.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Homeless Shelter Volunteer
Homeless Shelter
01.2024 - Current
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
Red Cross Volunteer
Red Cross
01.2023 - Current
- Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
- Promoted health initiatives among vulnerable populations through participation in vaccination campaigns and health promotion efforts.
- Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
- Provided comfort and care for disaster victims through timely assistance and compassionate support.
Education
Associate of Arts - Business
Valencia College
Orlando, FL12-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
Certification
- Licensed CPR Cerified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Portuguese
Professional Working
Timeline
Shift Leader
Salt Shack on the Lake
04.2024 - Current
Homeless Shelter Volunteer
Homeless Shelter
01.2024 - Current
Red Cross Volunteer
Red Cross
01.2023 - Current
Associate of Arts - Business
Valencia College
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