Carla Chavez
TUCUMCARI,NM
Summary
Proven leader and effective team builder, adept at coordinating activities and facilitating training, as demonstrated at City of Tucumcari. CPR certified
Overview
7
7
years of professional experience
Work History
Recreation Aide
City of Tucumcari
Tucumcari NM
10.2014 - 12.2019
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
Lead CSR
Pizza Hut
Tucumcari, NM
09.2012 - 10.2014
- Assisted in the development of training materials to standardize employee knowledge and performance.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained detailed records of customer interactions, documenting concerns and resolutions accurately.
- Utilized CRM tools effectively to manage client information, streamline workflows, and track progress towards goals.
Education
Tucumcari High School
Tucumcari, NM05.2011
Skills
Activity Coordination
CPR training
Equipment management
Team Building Facilitation
Timeline
Recreation Aide
City of Tucumcari
10.2014 - 12.2019
Lead CSR
Pizza Hut
09.2012 - 10.2014
Tucumcari High School