Carla Combe
Summary
Ambitious and driven individual with 6 years of experience in the mortgage industry and 2 years Ag Lending. Skilled in working under pressure and adapting to new situations and challenges to best meet the task at hand. Very detailed oriented and love concurring new tasks that can enhance job knowledge. Determined to give the best customer service and provide a welcoming atmosphere for clients and coworkers.
Overview
11
11
years of professional experience
Work History
Loan Specialist
AgWest Farm Credit
06.2022 - Current
- Support Lending staff in the management of customer relationships by processing transactions, resolving account/customer issues, and providing administrative support
- Support lenders and customers in their credit requests by completing loan packages, maintaining accurate loan file documentation, preparing reports and ordering loan and lease documents.
- Complete accurate and compliant work, with attention to numbers, calculations, details, and deadlines.
- Maintain notary public license
Mortgage Loan Officer Assistant
First Colony Mortgage
03.2019 - 06.2022
- Provided quick turnaround times to maintain fast-past schedule.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
- Managed event planning and execution for learning lunches and other business-centered gatherings.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
Junior Loan Processor
First Colony Mortgage
07.2018 - 03.2019
- Collaborated with underwriters to expedite approval decisions, resulting in improved customer satisfaction.
- Streamlined loan application process by implementing efficient documentation and data entry procedures.
- Ensured accuracy of loan documents by thoroughly reviewing all application materials and identifying discrepancies.
- Contributed valuable input during company-wide initiatives aimed at improving overall operational effectiveness.
- Identified potential issues within the loan pipeline early on, allowing for proactive resolution before impacting deadlines or client satisfaction.
- Conducted extensive borrower background checks, verifying employment history, creditworthiness, and financial stability for informed lending decisions.
Junior Processor/ Receptionist
Guild Mortgage
4/15/16 - 7/31/18
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Received and routed business correspondence to correct departments and staff members.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Scheduled and confirmed appointments and meetings for senior management team.
- Resolved customer problems and complaints.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Ordered Insurance, title, flood and fraud reports
- Communicated with title companies and insurance agents on close dates and any issues that may need resolved.
- Worked along side senior loan processor on gathering conditions for underwriter
Cashier
Red Apple
12.2015 - 04.2016
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reviewed weekly sales ads and monitored price changes.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Accounts Payable Associate
Rocky Mountain Supply
08.2013 - 11.2015
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Reviewed each invoice and requisitions for payment approval.
- Reconciled bank statements.
- Matched purchase orders to invoices and logged invoices into computer.
- Verified vendor accounts.
- Checked in all vendors and verified all items in shipment and invoice matched
- Tagged all new inventory and put out on sales floor
- Calculated percentage of profit margin on new inventory
- Answered phone calls and assisted customers with orders
- Generated invoices upon receipt of billing information and tracked collection progress.
Education
High School Diploma -
Adrian High School
Adrian, OR06.2012
Associate of Science - Business Management
University Of Montana Western
Dillon, MT06.2014
Skills
- Financial document review
- Proficient in 10-key
- Appraisals
- Processing procedures
- Communication Skills
- Multitasking
- Quick at picking up new tasks
- Responsible
- Collaboration
Professional References
Laci Allred - Senior Loan Processor
First Colony Mortgage
435-232-7193
Amanda Thompson - Loan Officer/Branch Manager
Rogue Credit Union
208-739-8223
Timeline
Loan Specialist
AgWest Farm Credit
06.2022 - Current
Mortgage Loan Officer Assistant
First Colony Mortgage
03.2019 - 06.2022
Junior Loan Processor
First Colony Mortgage
07.2018 - 03.2019
Cashier
Red Apple
12.2015 - 04.2016
Accounts Payable Associate
Rocky Mountain Supply
08.2013 - 11.2015
Junior Processor/ Receptionist
Guild Mortgage
4/15/16 - 7/31/18
High School Diploma -
Adrian High School
Associate of Science - Business Management
University Of Montana Western
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