Lauren Brien
Sr. Mortgage Loan Processor
Simi Valley,CA
Summary
Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
19
19
years of professional experience
13
13
CNP - Certified Notary Public
Work History
Client Service Specialist/Loan Processor
Insight Global
Century City , CA
08.2022 - Current
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Supported loan process by gathering loan documentation and assisting with loan processing and loan analysis.
- Provided knowledgeable service and support for all customer needs.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
Senior Mortgage Loan Processor
Best Capital Funding
Simi Valley, CA
03.2019 - 06.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Capable of processing a variety of loans, conventional to FHA/VA to Non-QM such as DSCR
- Analyzed borrower credit reports and income statements to verify accuracy.
Loan Processor
Caliber Home Loans
Simi Valley, CA
07.2015 - 11.2018
- Utilized loan origination software to process and track loan applications.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
Skills
Information Verification
Legal compliance
Multitasking Abilities
Financial document review
Application preparation
Attention to Detail
Problem-Solving
Excellent Communication
Self-Motivated
Written Communication
Analytical and Critical Thinking
Organization and Time Management
Critical Thinking
Certification
CNP - Certified Notary Public
Timeline
Client Service Specialist/Loan Processor
Insight Global
08.2022 - Current
Senior Mortgage Loan Processor
Best Capital Funding
03.2019 - 06.2022
Loan Processor
Caliber Home Loans
07.2015 - 11.2018