Carla Crawford
Child and Adolescent Health Associates
Park Forest,IL
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Park Forest, IL
Open to relocation:
Yes
Minimum Desired Compensation
$55000/yr
Important To Me
Work-life balanceHealthcare benefitsPaid time offPersonal development programs4-day work week
26
years of professional experience
Detail-oriented office manager skilled in operations management and customer service. Known for improving patient intake processes and maintaining accurate financial records to support organizational goals and enhance overall team performance.
Work History
Office Manager
25 Years 11 Months- Managed scheduling for clinical staff, ensuring optimal coverage and resource allocation.
- Streamlined office operations to enhance workflow efficiency and support staff productivity.
- Developed and implemented office policies to improve compliance with healthcare regulations.
- Trained and mentored new administrative staff on procedures and software systems.
- Coordinated patient intake processes, improving overall patient experience and satisfaction.
- Oversaw inventory management, maintaining adequate supplies for daily operations.
- Analyzed operational processes to identify areas for improvement and implement best practices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Completed bi-weekly payroll for 25 employees.
Education
No Degree - Nursing
No Degree - Nursing
Skills
Office management
Administrative support
Scheduling coordination
Document management
Operations management
Financial oversight
Payroll management
Payroll and budgeting
Account reconciliation
Expense reporting
Human resources
Staff hiring
Training and coaching
Policy implementation
Organizational skills
Customer service
Staff management
Timeline
Office Manager
Child and Adolescent Health Associates
11.2000 - CurrentRead More
Grambling State University
No Degree from Nursing
Read More
Olive Harvey College
No Degree from Nursing
Read More