Carla Cruz
Dallas
Summary
Dynamic and results-driven professional with experience at FedEx, excelling in warehouse safety and team collaboration. Proven ability to enhance operational efficiency through effective package handling and organization. Strong customer service skills developed at Snap Fitness, fostering community engagement and driving sales through persuasive communication.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx
03.2025 - 10.2025
- Learned safety protocols for package handling and warehouse operations
- Supported team members during peak shifts to meet operational goals
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Assisted in sorting and organizing packages for timely distribution
- Maintained cleanliness and organization of work area to enhance efficiency
Manager
Texas Holy
09.2023 - 10.2025
- Managed daily operations to ensure optimal workflow efficiency.
- Developed and implemented training programs for new team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Fitness Sales Team Member
Snap Fitness
12.2024 - 09.2025
- Engaged customers through product knowledge, enhancing their experience and satisfaction.
- Maintained cleanliness and organization of gym equipment to ensure a safe environment.
- Developed strong relationships with members, fostering community engagement within the gym environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Met existing customers to review current services and expand sales opportunities.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cashier
Golden Chick
04.2024 - 12.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and refunds while adhering to company policies for financial security.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Certificate - Architectural Drafting
Texas States Technical College
Red Oak, TX05-2026
High School Diploma -
Skyline High School
Dallas, TX05-2024
Skills
- Warehouse safety
- Package unloading
- Problem-solving
- Sales strategizing
- Customer service excellence
- Cash handling and management
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
FedEx
03.2025 - 10.2025
Fitness Sales Team Member
Snap Fitness
12.2024 - 09.2025
Cashier
Golden Chick
04.2024 - 12.2024
Manager
Texas Holy
09.2023 - 10.2025
Certificate - Architectural Drafting
Texas States Technical College
High School Diploma -
Skyline High School