Latoya Hollin
Dubuque,IA
Summary
Dynamic package handler with proven expertise at FedEx, excelling in warehouse safety and logistics. Recognized for enhancing package handling efficiency and reducing damage rates through meticulous attention to detail and effective team collaboration. Adaptable and committed to continuous improvement, consistently exceeding performance expectations during peak seasons.
Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Diligent Desired Position with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Hardworking Package Handler with more than Number years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking Type team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
05.2025 - 09.2025
- Operated hand trucks and forklifts to transport packages safely within warehouse environment.
- Loaded and unloaded packages from delivery vehicles, ensuring proper handling techniques were followed.
- Assisted in maintaining cleanliness and organization of work area to promote safety standards.
- Followed established safety protocols to minimize risk during package handling operations.
- Conducted routine inspections of equipment to ensure operational efficiency and safety compliance.
- Collaborated with team members to meet daily shipment targets and deadlines effectively.
- Completed training on package scanning systems for accurate tracking and inventory management.
- Adapted quickly to changing priorities in a fast-paced warehouse environment, demonstrating flexibility in tasks assigned.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Communicated with supervisors about delays or other issues with shipments.
- Stored and secured packages in designated areas to prevent damage and theft.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Fostered culture of continuous improvement, suggesting several process optimizations that were implemented.
- Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
Shift Leader
Knockout Melts
08.2024 - 03.2025
- Supervised team members to ensure adherence to operational standards and safety protocols.
- Assisted in training new employees on core processes and equipment usage.
- Monitored inventory levels and coordinated stock replenishment with suppliers.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
- Addressed customer inquiries promptly, enhancing service satisfaction and retention.
- Conducted daily inspections of work areas for cleanliness and compliance with regulations.
- Collaborated with management to identify process improvements for workflow efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Streamlined communication between team members, which helped in resolving issues more quickly.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
- Enhanced customer experience with introduction of feedback system to gather insights.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Increased sales with introduction of promotional strategies that attracted more customers.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Served consistent portions following recipes and control standards.
- Supervised food presentation and plating to enhance visual appeal.
- Directed food preparation and cooking activities to meet health and safety standards.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food preparation, production, and plating for quality control.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Facilitated team building activities, strengthening cohesion and productivity of team.
- Implemented system for tracking employee performance, identifying areas for improvement.
Babysitter
In Home Child Care
03.2022 - 01.2024
- Supervised children during playtime and educational activities, ensuring safety and engagement.
- Developed and implemented age-appropriate learning activities to foster cognitive growth.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Maintained a clean and organized environment to promote hygiene and comfort.
- Assisted in meal preparation, ensuring nutritional guidelines were met for children's health.
- Adapted care strategies based on individual children's needs and preferences, enhancing their emotional well-being.
- Mentored new babysitters by sharing effective childcare techniques and best practices.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Managed schedules for various activities, promoting time management skills among children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Planned fun outings and educational activities to keep children entertained.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Assisted in potty training and toilet hygiene.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Responded to inquiries from parents and guardians.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented daily routines and activities to stimulate and engage children.
- Read stories, sang songs and facilitated creative play.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged positive behavior and manners through example and gentle guidance.
- Enhanced children's social skills by organizing group activities.
- Improved children's bedtime routines with consistent schedules and calming activities.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Coordinated outdoor activities to promote physical health and exploration.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Administered medications by following strict instructions from parents.
Associate Manager
Sonic Drive in
12.2020 - 02.2022
- Assisted in managing daily operations and workflow of team activities.
- Coordinated project timelines and resource allocation for efficiency.
- Supported process improvements to enhance team productivity and performance.
- Collaborated with cross-functional teams to streamline communication channels.
- Adapted quickly to new systems and tools for operational effectiveness.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
- Mentored junior team members, contributing to their professional growth and skill development.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Enhanced team productivity by implementing efficient project management strategies.
- Oversaw training and onboarding process for all newly hired employees within Name of Department.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
- Streamlined processes for increased efficiency and cost savings within the department.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Launched quality assurance practices for each phase of development
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
High School Diploma -
Carrollton High School
Carrollton, MOSkills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Packing boxes
- Workplace cleanliness
- Sorting packages
- Label reading
- Truck loading
- Fragile item handling
- Package preparation
- Shipping and receiving
- Product packing
- Maintaining equipment
- Standards compliance
- OSHA compliance
- Product verification
- Materials sorting
- Quality assessment and assurance
- Assembly and production
- Work Planning and Prioritization
- Health and safety compliance
- Lifts number pounds
- Materials handling safety training
- Warehouse logistics
- Warehouse environment safety
- Warehouse operations
- Safety precautions
- Lifting and sorting
- Attention to detail
- Willing to learn
- Skid building
- Merchandise tracking
- Package loading
- Package scanning
- Product identification
- Inventory management
- Record keeping
- OSHA compliant
- Freight handling
Timeline
Package Handler
FedEx
05.2025 - 09.2025
Shift Leader
Knockout Melts
08.2024 - 03.2025
Babysitter
In Home Child Care
03.2022 - 01.2024
Associate Manager
Sonic Drive in
12.2020 - 02.2022
High School Diploma -
Carrollton High School