Carla Fernandez
Hereford,AZ
Summary
Dynamic and detail-oriented Staff Pharmacist with extensive experience at CVS Pharmacy. Expert in medication dispensing and drug utilization review, enhancing patient care through effective consultations. Proven ability to resolve billing issues and optimize inventory management, while fostering teamwork and training junior staff to elevate service quality.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
CVS Pharmacy
Sierra Vista, AZ
09.2025 - Current
- Dispensed medications accurately while adhering to safety protocols and regulations.
- Provided patient consultations regarding medication usage and potential side effects.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Collaborated with healthcare professionals to optimize patient care strategies.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
Pharmacy Intern
CVS Pharmacy
Sierra Vista, AZ
06.2022 - 09.2025
- Assisted pharmacists in managing medication inventory and ensuring compliance with safety regulations.
- Processed prescriptions accurately while providing exceptional customer service to patients.
- Educated patients on medication usage, potential side effects, and drug interactions.
- Collaborated with healthcare providers to resolve prescription discrepancies and improve patient outcomes.
Lead Pharmacy Technician
CVS Pharmacy
Sierra Vista, AZ
07.2009 - 06.2022
- Supervised daily pharmacy operations, ensuring compliance with regulatory standards and safety protocols.
- Trained and mentored junior technicians, enhancing team performance and service delivery.
- Implemented inventory management systems, reducing medication discrepancies and optimizing stock levels.
- Collaborated with pharmacists to evaluate patient medication profiles for accuracy and appropriateness.
- Mobile coach trained new hires
Certified Pharmacy Technician
CVS Pharmacy
Sierra Vista, AZ
07.2004 - 07.2009
- Administered medications and provided customer service
- Maintained accurate inventory records, managing stock levels to prevent shortages or overstocking.
- Assisted pharmacists in preparing prescriptions with precision and compliance.
- Led initiatives to improve customer satisfaction through effective communication and problem resolution strategies.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Trained new pharmacy technicians on operational procedures and best practices for customer service.
Pharmacy Trainee
Osco Drug
Sierra Vista, AZ
05.2002 - 07.2004
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained inventory levels, ensuring stock availability for patient needs.
- Processed prescription orders using pharmacy management systems effectively.
Education
Doctor of Pharmacy -
Midwestern University
Glendale, AZ05-2025
Skills
- Immunization administration
- Detail orientation
- Customer service
- Prescription filling
- Patient education and counseling
- Drug safety
- Drug utilization review
- Medication dispensing
Certification
- Licensed Pharmacist Certified Immunizer - #S027699
Timeline
Staff Pharmacist
CVS Pharmacy
09.2025 - Current
Pharmacy Intern
CVS Pharmacy
06.2022 - 09.2025
Lead Pharmacy Technician
CVS Pharmacy
07.2009 - 06.2022
Certified Pharmacy Technician
CVS Pharmacy
07.2004 - 07.2009
Pharmacy Trainee
Osco Drug
05.2002 - 07.2004
Doctor of Pharmacy -
Midwestern University