CARLA FINNO

• Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit.
• Schedule patient appointments in person or over the phone.
• Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications.
• Provide patients with pertinent information about their next appointment as they check out
• Respond to requests for information from patients, providers, and coworkers.

• Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Identified and resolved complaints and returns by empathizing with customers and using problem-solving skills.
• Learned duties for various positions and provided backup at key times.

•Obtain financial data from vendors or customers as needed

• Compute, record numerical data, and check the accuracy of business transactions

• Perform data entry and administrative duties as needed

• Correspond with our CPA Firm regarding best practices

• Conduct month end closing procedures with little or no supervision

• Provide customer service as needed to vendors and clients

• Ordering, Inventory management and purchase order management

• Reconcile and pay weekly UPS/FedEx invoices and manage claims as they arise

• Other support tasks may be asked in addition to the above

• Greets and welcomes guests upon arrival.

• Answers telephone, takes reservations and manages the efficient and timely seating of guests to a table providing menu and server information once seated.

• Manages special seating requests consistent with table seating guidelines and table availability.

• Relays guest seating and information to servers and bus persons.

• Oversees dining room activity to ensure guest seating efficiency.