Summary
Overview
Work History
Education
Skills
Timeline
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Carla Hayworth

Southfield,MI

Summary

A dynamic Orthodontic Assistant with a proven track record at Orthodontic Associates, I excel in enhancing clinic efficiency and patient satisfaction. Skilled in orthodontic bonding and fostering teamwork, my expertise and collaborative approach have significantly improved treatment outcomes and operational workflows.

Overview

15
15
years of professional experience

Work History

Orthodontic Clinical Manager

Orthodontic Associates
07.2018 - Current

Implemented policies and protocols to enhance clinic efficiency.

Office Manager

The Best Braces
09.2009 - 04.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Education

2 Years / With No Degree - Computer Science

Wayne State University
Detroit, MI

Skills

  • Chart updating
  • Orthodontic archwire changes
  • Orthodontic bonding
  • Oral hygiene instruction
  • Orthodontic patient satisfaction
  • Orthodontic debonding
  • Orthodontic emergencies
  • Instrument sterilization
  • Orthodontic clinical efficiency
  • Orthodontic patient follow-up
  • Retainer fabrication
  • Orthodontic supply inventory
  • Patient education
  • Digital orthodontic X-rays
  • Orthodontic office organization
  • Orthodontic treatment coordinator
  • Orthodontic lab communication
  • Invisalign
  • Orthodontic insurance coordination
  • Diagnostic Records
  • Itero
  • Certified in CPR/AED
  • Teamwork and collaboration

Timeline

Orthodontic Clinical Manager

Orthodontic Associates
07.2018 - Current

Office Manager

The Best Braces
09.2009 - 04.2016

2 Years / With No Degree - Computer Science

Wayne State University
Carla Hayworth