Carla Hernandez
Rosemead,CA
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
5
5
years of professional experience
Work History
Ulta Beauty Consultant
Target
09.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Processed product purchases and payments, coordinating packaging, inventory management, and varying customer requests simultaneously.
- Educated clients on proper makeup application techniques, empowering them to recreate desired looks at home.
- Monitored current trends to understand fashions and better serve customer needs.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Maintained counter and display areas for cleanliness and organization.
- Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.
Volunteer
Animal shelter- Los Angeles County
06.2021 - Current
- Provided compassionate care to shelter animals through feeding, grooming, and administering medications
- Maintained a clean and organized environment, ensuring the well-being and comfort of animals
- Facilitated successful adoptions by interacting with potential adopters and providing information about available animals
- Participated in team-oriented tasks, including cleaning, organizing supplies, and supporting daily shelter operations
- Contributed to the physical and mental well-being of animals through play sessions and exercise routines
- Collaborated with shelter staff and fellow volunteers to create a positive and efficient work environment
- Documented animal care activities, behavioral observations, and health concerns accurately
- Engaged in community outreach and adoption events to promote the shelter's mission.
Sitter
Rosemead
06.2020 - Current
- Ensure the well-being and happiness of pets through attentive and compassionate care
- Execute feeding routines, administer medications, and maintain cleanliness in living spaces
- Conduct regular walks, exercise, and play sessions to meet pets' physical and mental needs
- Monitor and report changes in behavior, health, or appetite to pet owners
- Follow specific care instructions and accommodate special requests from owners
- Facilitate positive interactions between pets and implement basic training commands
- Communicate effectively with pet owners, providing updates on their pets' well-being.
Student
Pasacedea City College & California State University LA
06.2019 - Current
- Conducted experiments and analyses as part of the biochemistry curriculum, gaining proficiency in various laboratory techniques
- Collaborated with professors and fellow students to achieve research objectives, demonstrating strong teamwork and communication skills
- Acquired advanced proficiency in a diverse range of laboratory techniques and instrumentation, including but not limited to centrifuge operation, spectrophotometry, cell culture methodologies, and microscopy
- Maintained laboratory equipment, ensuring accuracy and reliability in experimental procedures.
Beauty Consultant
Target Specialty sales - Pico Rivera (1425)
10.2019 - 09.2023
- Actively engaged with guests to understand their needs and preferences, providing personalized beauty product recommendations and solutions
- Utilized knowledge of beauty brands, seasonal trends, cosmetics, and skin care products to enhance the guest shopping experience
- Adapted communication style to build trusting relationships with guests and influence beauty regimens effectively
- Maintained a clean and inviting shopping environment, ensuring products were organized, in stock, and available for guests to explore confidently
- Demonstrated expertise in retail business fundamentals, including department sales trends, inventory management, and pricing strategies
- Participated in product training and sampling events, inspiring guests through personal recommendations and introducing them to new brands
- Supported guest services such as backup cashier, order pick up, and Drive-up while maintaining compliance with safety and legal regulations.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
Education
expecting diploma -
California State University- Los Angeles
Los Angeles, CA05.2025
Associate degree -
Pasadena City College
Pasadena, CA06.2022
diploma -
Alliance Marc and Eva Stern Math and Science School
Los Angeles, CA06.2018
Skills
- Innovative
- Responsibly driven
- Collaborative team player
- Effective leader
- Proactive
- Attention to Detail
- Problem-Solving
- Team Leadership & Development
- Client Relationships
- Analytical skills
- Customer service
- Interpersonal skills
References
upon request
Languages
Spanish
Native or Bilingual
Timeline
Ulta Beauty Consultant
Target
09.2023 - Current
Volunteer
Animal shelter- Los Angeles County
06.2021 - Current
Sitter
Rosemead
06.2020 - Current
Beauty Consultant
Target Specialty sales - Pico Rivera (1425)
10.2019 - 09.2023
Student
Pasacedea City College & California State University LA
06.2019 - Current
expecting diploma -
California State University- Los Angeles
Associate degree -
Pasadena City College
diploma -
Alliance Marc and Eva Stern Math and Science School
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