Erika Knisley

o Assist guests in selecting and pairing products to compliment their purchase

o Gain insight into retail operations such as inventory management, product placement, sales analysis

o Check guests out and help with customer engagement as well as customer satisfaction

o Reach out to brands and influencers who are relevant to the US market about joining the app

o Manage and create campaigns with brands and influencers

o Analyze brands on the app and decide if they are relevant and trending

o Analyzed purchasing trends and assisted ordering retail merchandise

o Managed appointments for guests and stylists

o Provided exceptional customer service through greeting and checking guests out