Erika Knisley
Knoxville
Summary
A Retail and Merchandise Management student focused on pursuing a merchandise buyer career in the professional field with over two years of hands-on retail experience. These skills include active listening, customer service, and merchandise managing.
Overview
3
3
years of professional experience
Work History
Ulta Beauty Consultant
Target
06.2024 - Current
o Assist guests in selecting and pairing products to compliment their purchase
o Gain insight into retail operations such as inventory management, product placement, sales analysis
o Check guests out and help with customer engagement as well as customer satisfaction
Campaign Manager Intern
Shop My Influence
06.2025 - 07.2025
o Reach out to brands and influencers who are relevant to the US market about joining the app
o Manage and create campaigns with brands and influencers
o Analyze brands on the app and decide if they are relevant and trending
Concierge
Salon Yeager
06.2022 - 07.2024
o Analyzed purchasing trends and assisted ordering retail merchandise
o Managed appointments for guests and stylists
o Provided exceptional customer service through greeting and checking guests out
Education
Bachelor of Science - Retail And Merchandising Management
University of Tennessee
Knoxville, TN05-2026
Minor - Business Administration
University of Tennessee
Knoxville, TN05-2026
Skills
- Tumble Club
- NRFSA
2023-Present
Treasurer, 2023-2024
- The Fashion Society
2024-Present
2024-Present
Timeline
Campaign Manager Intern
Shop My Influence
06.2025 - 07.2025
Ulta Beauty Consultant
Target
06.2024 - Current
Concierge
Salon Yeager
06.2022 - 07.2024
Bachelor of Science - Retail And Merchandising Management
University of Tennessee
Minor - Business Administration
University of Tennessee
Awards
Tennessee Hope Scholarship
2022-Present
James W. McLamore Whopper Scholarship
2022-2023
CGE Study Abroad Scholarship
2025
Dean’s List
Fall 2024-Spring 2025