Open To Work
Verified
This profile is verified using an email address.
Carla Herrera
Lynwood,CA
Summary
Dynamic sales professional with a proven track record at Skechers, excelling in customer service and teamwork. Enhanced sales revenue through effective product recommendations and relationship building. Skilled in cash handling and inventory management, consistently achieving sales goals while fostering a positive shopping experience. Reliable and adaptable, committed to driving store success.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Sales Associate/ Floor Lead
Skechers
Lynwood, CA
07.2023 - Current
- Assisted customers in selecting and purchasing footwear, enhancing overall shopping experience.
- Maintained store organization, ensuring merchandise was displayed attractively and efficiently.
- Collaborated with team members to achieve daily sales goals through effective communication.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Participated in training sessions to improve product knowledge and sales techniques.
- Built relationships with customers to encourage repeat business.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Conducted inventory checks and restocked shelves to ensure product availability for customers.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Sales Associate
Kipling-VF
Commerce, CA
04.2024 - 06.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring appealing store displays.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Analyzed sales trends to identify opportunities for increased revenue.
Sales Associate/ Store Lead
The Children's Place
Lynwood, CA
03.2015 - 10.2023
- Maintained organized sales floor, ensuring product availability and visibility.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to achieve daily sales goals and promote store promotions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Stocked shelves and arranged displays to attract customer attention and drive sales.
- Participated in inventory management, tracking stock levels and assisting with replenishment efforts.
- Adapted quickly to new products and promotions, effectively communicating features to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Childcare Provider
Independant Contract
South Gate, CA
07.2015 - 03.2017
- Supervised daily activities to ensure safety and engagement for children.
- Developed age-appropriate educational activities promoting cognitive and social skills.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Created a nurturing environment fostering emotional development through positive reinforcement.
- Collaborated with families to support individual learning goals and address specific challenges.
Education
High School Diploma -
Lynwood High
Lynwood, CASkills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Exceptional customer service
Cash handling
Flexible schedule
Stocking and receiving
Store opening and closing
POS system operation
Sales training
Inventory tracking
Shipment processing
Certification
Certified Medical Assistant
CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Kipling-VF
04.2024 - 06.2024
Sales Associate/ Floor Lead
Skechers
07.2023 - Current
Childcare Provider
Independant Contract
07.2015 - 03.2017
Sales Associate/ Store Lead
The Children's Place
03.2015 - 10.2023
High School Diploma -
Lynwood High