CARLA Hill
Pontiac,MI
Summary
Seasoned Manufacturing Production Manager with comprehensive experience in overseeing plant operations, managing staff, and implementing process improvements. Skilled in optimizing production workflows for efficiency and quality, leading cross-functional teams to meet production targets while maintaining safety standards. Successfully enhanced operational productivity and reduced costs through strategic planning and lean manufacturing principles.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Quality Engineer
General Motors
10.2023 - 11.2023
- Develop quality standards and procedures for the plant
- Implement containments while completing root cause work/long term solutions
- Lead incoming plant supplier concerns and spills
- Assist production in prevention of defect occurrence and process changes
- Work with suppliers to address PRR’s issued and ensure robust countermeasures
- Work with suppliers and engineering to develop inspection standards for parts and subassemblies
- Review of nonconforming parts and sub-assemblies for proper initial disposition and root cause follow-up
- Update Plant Weekly IPPM Charts
- Create and update QAB, IPQS and IRAS
- Coordinate periodic system and process audits at the plant and at suppliers
- Coordinate engineering change implementation and assist in running PTRs
Production Group Leader Pontiac Stamping
General Motors
01.2023 - 10.2023
- A leadership role in which I was responsible for overseeing and developing UAW2 team leaders and37 team operators
- I actively worked to implement the vision established for the area and foster an atmosphere of teamwork and cooperation
- Worked well with peers and cross functional groups
- My main duties include but were not limited to the following:
- Supervised UAW hourly employees in several different press systems in the plant
- Developed and maintained productive union-management relationships
- Complied with terms of the local and national agreements
- Implemented safety and WPO standards in my area of responsibility
- Met goals in Safety, People, Quality, Responsiveness and Cost metrics by tracking BPD
Paint Business Production United Leader
FCA/Stellantis (Contracted Bartech)
Warren, MI
10.2020 - 12.2022
- Manage4 Salary employees,9 UAW Team Leaders,105 UAW employees, over the Paint departments (paint repair, paint quality operators, and part operators)
- Coordinated with UAW and completed discipline write-ups as necessary
- Assist in coaching & training TL’S & Supervisors on understanding how to motivate, drive emotional intelligence, and communication methods to establish a personal leadership style
- Apply or adapt their leadership style to meet specific challenges
- Coach Supervisors and TL’s on how to manage the conditions that drive team performances
- Coach Supervisors and share feedback in ways that enable them to develop and deliver
- Coach Supervisors and TL’s on how to handle stressful and demanding leadership situations
- Coordinate all activities to achieve business metrics and implement World Class Manufacturing (WCM) processes and initiatives including the following
- Ensure the production plan is met, analyzes issues with other roles, drives and implements continuous improvement activities and sustainability of solutions inside the Zone
- Ensure a safe workplace, leads the team to improve Safety in the area and enforces the use of mandated Safety tools and procedures
- Understand losses during the Shift, use the C-Matrix to coordinate World Class Manufacturing activities and improve Zone performances
- Proactively analyze quality KPIs related to the Zone, prioritize quality issues and properly guides Team Leaders
- Ensure the right allocation of the people on the line, manage absenteeism, train and build teams
- Possess knowledge of the broader manufacturing organization and have the ability to mobilize support groups and resources to lead and assist in problem solving activities
- Actively participate and lead kaizen project activities centered on Safety, Cost, Quality and Throughput improvements and waste reduction opportunities identified through cost deployment
- Assist with Production Standard Process and Procedures, Quality Audits and Visual Aids
Area Production Supervisor
Dana Warren
Warren, MI
10.2018 - 10.2020
- Supervised over40 UAW employees, Coordinated with UAW and completed discipline write-ups as necessary
- Train to lead and supervise employees, insure productivity, profitability, quality and safety
- Train to inspect all incoming project materials
- Assist in developing and communicating department goals
- Hold all employees in designated area accountable for doing their job in a safe and efficient manner
- This includes the ability to delegate responsibilities effectively, drive team-based problem solving activities while leading and motivating a diverse group of subordinates
- Analyze all Key Performance Indicators (KPI) to identify areas for top focus and continuous improvements
- Closely monitor production, labor, quality, scrap, throughput, efficiencies, etc… and address issues with the team and supporting personnel as they occur
- Provide an environment and culture where safety is the most important manufacturing consideration
- All decisions are based first upon our employee’s safety
- Lead problem solving activities utilizing8D methodologies with the team
- Instill and sustain a culture where5S is way of life that the entire area shares in
- Provide an environment supportive of team-based problem solving that facilitates and fosters communication throughout the operation
- Ensures that company policies, procedures and goals are adhered to
- Also ensure that all actions taken are within the guidelines of the union agreement
- Treat all employees fairly and consistently
- Issue fair and consistent discipline when appropriate to ensure compliance
- Work closely with supporting department activities (Human Resources, Materials, Maintenance, Quality and Engineering) to ensure operational throughput and customer satisfaction
- Develop a strong team with employees cross trained to cover for absenteeism, vacations and turnover without any Proficient in Microsoft Excel
- Loss in efficiencies
- Ensure all IATF requirements are met for the area
- Proficient in ADP payroll
- Proficient in Microsoft Excel
Production Enabler/ Sap Specialist
Pfizer INC (Contracted through Manpower)
Rochester, MI
11.2017 - 09.2018
- Collaborate with team leaders in production, maintenance and quality to develop and manage site production schedule
- I have assisted with the new hourly and salary hired employees on SOP, GMP and SAP training checklists for the start of new hires and continuous improvement
- I assist with continuously updating SOP Standard work instructions
- Assist with Production Standard Process and Procedures, Quality Audits and Visual Aids
- Manager production inventory and lead investigations for discrepancies
- Allocation of materials to production orders
- Periodic reviews of production SOP's
- Assist with Production Standard Process and Procedures, Quality Audits and Visual Aids
- Print, prepare, track and review all production documentation
- Knowledge of QTS, SAP, ARIBA and PDOCS
- Participated in the development and delivery of future training for hiring managers
- Proactively engaged and communicated regularly with managers and candidates throughout the recruiting process
Production Shift Leader
Jabil Circuit
Auburn Hills, MI
05.2012 - 10.2017
- Assisted with training team members and provided feedback to Supervisors on team performance
- I have assisted with the new hourly hired employees on SOP, GMP and SAP training checklists for the start of new hires and continuous improvement
- Prepared work area for daily production runs, including making certain parts and materials were available
- Ensured production schedule was followed
- Monitored production and escalated production issues
- Attended CAC meetings when requested
- Prepared manufacturing production reports as required
- Investigated any failures from other areas and ensured team members were aware of machine defects
- Provided leadership in driving6S within work area while monitoring both WIP and order parts
- Visually inspected products using magnifying glass or other tools, using lot sampling methods or100% inspection
- Educated, developed, and motivated a manufacturing work group to achieve required production results and improved individual technical skills
- Led business area to achieve department/plant goals
- Inspected in-process and/or finished production assemblies and sub-assemblies for conformance to quality assurance standards
- Facilitated, coached, counseled, and guided manufacturing work group
- Determined acceptance or rejection of product working from blueprints, engineering change notices, or operating procedures
- Ensured compliance to government standards of quality, sanitation, and safety
Production Supervision
American Axle Manufacture
Detroit, MI
09.1995 - 03.2010
- Accomplished manufacturing staff results by communicating job expectations, planning, monitoring, and appraising of job results – counseling/ disciplining employees and enforcing systems and policies
- Supervised50 to100 UAW employees, over4 departments (machine operators, assemblers, quality operators, and maintenance)
- Coordinated with UAW and completed discipline write-ups as necessary
- Maintained workflow by monitoring steps of the process, setting processing variables, observing control points and equipment, monitoring personnel and resources, implementing cost reductions, developing reporting procedures, and facilitating corrections to malfunctions within process control
- Completed production plan by scheduling and assigning personnel, accomplishing work results, establishing priorities, revising schedules, resolving problems, and reporting results of the process flow
- Ensured operation of equipment by calling for repairs while evaluating new equipment and techniques
- Kept a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources – maintaining compliance with established policies and procedures
- Created and revised systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements
- Implemented any changes as necessary
- Assigned for cutting ring gears and quality part checks as well as changing cutters and tools, CNC's programmer, lathes, lappers, and grinders
- Contributed to team effort by accomplishing related duties
- Cultivated working relationship with the union by following terms of the collective bargaining agreement
- Resolved personnel problems by investigating issues, identifying solutions, and recommending action
- Proficient in Microsoft Excel
- Proficient in ADP payroll
Education
Bachelor of Science Degree - Business Administration Management
Purdue University Global
12.2018
Skills
- Quality system review
- Quality improvement plans
- Materials review
- Process change documentation
- Inspection methods
- Currently in Process of finishing up my Lean six sigma Green Belt and Black Belt Course
- Root-cause analysis
- Lean manufacturing tools
- Product assessment
- Critical thinking
- Customer service
- Quality auditing
- Quality improvement strategy
Certification
Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook) and SAP, ARIBA SAP and QTS
Timeline
Quality Engineer
General Motors
10.2023 - 11.2023
Production Group Leader Pontiac Stamping
General Motors
01.2023 - 10.2023
Paint Business Production United Leader
FCA/Stellantis (Contracted Bartech)
10.2020 - 12.2022
Area Production Supervisor
Dana Warren
10.2018 - 10.2020
Production Enabler/ Sap Specialist
Pfizer INC (Contracted through Manpower)
11.2017 - 09.2018
Production Shift Leader
Jabil Circuit
05.2012 - 10.2017
Production Supervision
American Axle Manufacture
09.1995 - 03.2010
Bachelor of Science Degree - Business Administration Management
Purdue University Global