Twenty plus years of successfully directing staff, youth and volunteers in after school programs and mentorship. Teaching values, customer service and community leadership to students, employees and colleagues. Helping to guide vendors, teachers, partners, volunteers and principals and others in the school/work environment. Offers great oral and written communication and project management skills. Possesses the ability to create and execute work plans, meet changing needs and demands, and leverage exceptional program planning and development. Precise and ethical in all work assignments and able to immediately contribute to the company's objectives. Mature professional who excels during challenges. Leadership/Motivation/Teamwork Communications/Public Relations Business Operations Coordination Strong Relationship Building Skills Mentorship of Students Employee/Revenue Retention Service/Account Management Skilled in the use of PC Programs Non-Profit Goal Oriented
Hi, I’m
Carla Jones- Adams
Missouri City,TEXAS
Summary
Overview
22
years of professional experience
1
Certification
Work History
Boys & Girls Club Of Greater Houston
Manager of Program Good Character
2022.01 - Current (2 years & 8 months)
Job overview
- Work harmoniously with people at all levels of the organization to achieve different tasks.
- Work with major partners, grantor, and organizations to ensure quality implementation of funding or programs
- Empower and mentor colleagues to continuously improve internal initiatives to drive gains in quality, flow, and daily output, always lending peer support, collaboration, and constructive feedback.
- Annual event planning for top-tier youth programs such as Youth of the Year.
- Trained the Trainer certification, as well as implementation to assist in training existing employees to maximize team agility and performance. Continuing to work towards Tier 1 & 2, NTI National Training program.
- Created new innovative Programs to help better serve youth and staff.
- Oversee teen programming to increase teen engagement and programming.
- Increase Teen Engagement in Keystone Leadership Program growing from one Club charter to eight.
Boys & Girls Club Greater Houston
Manager of Operations
2018.01 - 2021.12 (3 years & 11 months)
Job overview
- Supervise and Manage 5-6 Club Directors, by leading, training, assisting, guiding, and empowering them to make decisions at their level on managing their staff, over 1000 members daily, and parents.
- Foster relationships with outside partners, communities, schools.
- Started and oversaw organization's acquisition of Wharton Club to integrate into Greater Houston.
- Created internal Pathways program used to train staff with motivation to move to leadership roles within organization.
- Opened five 21st Century Clubs simultaneously
- Created strategic plans to increase membership/ADA goals
- Create administrative tools to help Clubs operate and run appropriately.
- Assist colleagues with organizational understanding and management help.
- Conducted monthly/annual training sessions to educate employees on best practices and procedures to increase productivity.
- Resolved conflicts promptly to promote positive environment for parents, staff, and members.
Boys & Girls Club Greater Houston
Club Director
2014.08 - 2018.01 (3 years & 5 months)
Job overview
- Started up a school-based Club with Spring Branch ISD, then transferred to Flagship Club at John & Cissy Havard Club,
- Opened the first Houston Texans Teen only Club sponsored soley by a NFL organization.
- Started the organization's Teen initiative to give focus on making teens a priority.
- Oversaw a Club of 50-200 members daily and 3-12 staff.
- Directly fostered relationship with the National Football League, (NFL), organization Houston Texans.
- Implemented a volunteer training for interested community members who desired to work with youth.
- Created and planned events during the school year and summer to make the Club environment a fun and safe place.
- Kept track of grant funded programs and adhered to the policies needed to stay funded.
- Conducted weekly staff meetings with training to ensure staff created a safe environment for children and parents.
- Help ensure effective programming for members 6-18 years old.
- Fostered Keystone, Jr Staff, and other leadership programs in the organization.
- Worked with budgets and payroll.
- Offer life skills such as workforce readiness, social skills to complement and enhance educational activities.
- Collaborated with upper management to implement continuous improvements and exceed Club's goals.
- Organized events and interacted with community to increase community support such as a Houston Food Bank Pantry.
NFC Christian Academy
Director
2013.08 - 2014.07 (11 months)
Job overview
- Started up Academy with few students and increased number through multiple forms of advertising
- Managed staff in appropriate age groups according to licensing procedures
- Ordered furniture and equipment for babies and children, monthly order of snacks, daily supplies for classrooms
- Created and developed daily logs for teachers to communicate daily activities for parents
- Trained staff to follow Abeka curriculum for students 2-4 years
- Worked with budgets and payroll, as well as parent/child/employee-based checking-in and out fingerprinting software called Procare
- Conducted monthly staff meetings with trainings to ensure that staff created safe and loving environment for all children and parents.
Fort Bend ISD
Site Coordinator
2000.08 - 2013.08 (13 years)
Job overview
- Duties as Site Coordinator consisted of creating and developing enriching curriculum that is relevant to participants every day experiences.
- Responsible for leading and motivating staff to go above and beyond for benefit of students.
- Conducted staff meetings with specific objectives in mind while allowing others to provide their input.
- Managed Finances for program utilizing PeopleSoft Financial Systems.
- Worked closely with Extended Day Accountant managing financial data for site.
- Created and developed middle school youth program where students established and expanded social skills, etiquette, proper dress, and increased foundational Workforce skills.
- Created curriculum for middle school students to create their own business and business plans; guided them in making mock resumes with culminating mock interviews event followed by etiquette lunch.
- Networked and contacted vendors to book events for participating students with visits to restaurants, colleges, museums, plays, and educational events for purpose of creating cultural, educational, exposure and awareness for middle school students.
Education
University of Houston- Downtown Houston, TX
Master of Arts from Nonprofit Management
12.2017
University Overview
University of Houston-Downtown Houston, TX
Bachelors of Arts from Interdisciplinary Studies
05.2013
University Overview
Houston Community College Stafford, TX
Associates of Arts
06.2004
University Overview
Skills
- Quality Standards
- Metrics Management
- Training And Development
- Continuous Quality Improvement Controls
- Project Management
- Staff Management
- Judgment and Decision-Making
- Critical Thinking
- Cross-Functional Collaboration
- Youth Development
- Evaluation
- Written And Oral Communication
- Ms Word
- Budget Management
- PowerPoint
- Workforce Readiness
Certification
- Certified Methods Trainer, BGCA/Weikart - August 2022
- Certified YPQA, Weikart Center for Youth/BGCA - July 2018 -Current (Recertification bi-annual)
- The Leadership Challenge, BGCA - April 2021
Timeline
Manager of Program Good Character
Boys & Girls Club Of Greater Houston
2022.01 - Current (2 years & 8 months)
Manager of Operations
Boys & Girls Club Greater Houston
2018.01 - 2021.12 (3 years & 11 months)
Club Director
Boys & Girls Club Greater Houston
2014.08 - 2018.01 (3 years & 5 months)
Director
NFC Christian Academy
2013.08 - 2014.07 (11 months)
Site Coordinator
Fort Bend ISD
2000.08 - 2013.08 (13 years)
University of Houston- Downtown
Master of Arts from Nonprofit Management
University of Houston-Downtown
Bachelors of Arts from Interdisciplinary Studies
Houston Community College
Associates of Arts
- Certified Methods Trainer, BGCA/Weikart - August 2022
- Certified YPQA, Weikart Center for Youth/BGCA - July 2018 -Current (Recertification bi-annual)
- The Leadership Challenge, BGCA - April 2021
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