CARLA MARTIN

• Developed and implemented recruitment strategies to attract top talent across diverse sectors.
• Led a team of recruiters, ensuring alignment with organizational goals and fostering collaboration.
• Streamlined hiring processes, reducing time-to-fill while maintaining high-quality candidate standards.
• Mentored junior recruiters, enhancing their skills in candidate sourcing and interview techniques.
• Analyzed recruitment metrics to drive data-informed decisions and improve overall effectiveness.
• Cultivated relationships with hiring managers to better understand staffing needs and role requirements.
• Oversaw onboarding procedures, ensuring seamless integration of new hires into the company culture.

• Full cycle recruitment
• I overseen 96 retail locations, 14 District Managers and two regional managers
• Collaborated with various departments to define job qualifications.
• Facilitated new hire orientation and scheduling.
• Operated and maintained applicant tracking and candidate management systems.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Assisted in offers, contracts and onboarding follow up and processes
• Visited colleges and job fairs to inform people about job opportunities.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.

As the general manager of this Franchise for 2 years, I would oversee daily operations as I managed my sales team. We met corporate standards, while also catering to our local markets. Supported, and trained all staff members, while recruiting top talent. Managed budgets and drove sales. While adhering to all company policies and compliance.

• Managed budget implementations, employee evaluations, and contract details.
• Formulated policies and procedures to streamline operations.
• Developed and implemented strategies to increase sales and profitability.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

This was a very diverse position. I began as a Bartender, promoted to AGM. As I trained to become the GM. I performed more duties than a standard GM. I managed a full staff of 54 at this location, including bartenders, servers, cocktail waitresses, kitchen staff and security. Because this was a club in the evening it I had more responsibility than just food service, but safety for all patrons and employees. I made sure all staff was informed on safety procedures doing additional trainings with our local Sheriff's department. This position required my full attention to profitability through social media, promotional marketing.

• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee evaluations, and contract details.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.

• Scheduled staff shifts, accommodating individual availability while maintaining proper coverage during peak hours
• Trained new bartenders, providing guidance on drink preparation and customer service techniques