Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Carla Martinez

Orange City,Iowa

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Barista

Northwestern College
08.2022 - 03.2023
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Manage to make drinks to perfection every time.

Cashier

Walmart
01.2020 - 08.2022
  • Used POS system to enter orders, process payments and issue receipts.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed user customer service concerns and decided when to escalate problems to specialist team members.

Server

Blue Mountain
02.2018 - 01.2020
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

No Degree - Medical Social Work

Northwestern College
Orange City, IA
05.2025

Skills

  • Excellent Memory
  • Adaptive and Creative
  • Ability to Adapt
  • Performance Improvement
  • Loves to Serve Others

Languages

Spanish
Native or Bilingual

Timeline

Barista

Northwestern College
08.2022 - 03.2023

Cashier

Walmart
01.2020 - 08.2022

Server

Blue Mountain
02.2018 - 01.2020

No Degree - Medical Social Work

Northwestern College

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Carla Martinez