Summary
Overview
Work History
Education
Skills
Timeline
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Carla Mondragon

Riverside,CA

Summary

Dedicated and efficient warehouse team member skilled in prioritizing tasks and carrying out fast-paced work to meet team and hourly goals.


Overview

14
14
years of professional experience

Work History

Warehouse Associate

Nordstrom Inc.
07.2018 - 04.2024
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assembled orders and packed items for shipment
  • Inspected incoming and outgoing packages to verify accuracy and prevent errors.
  • Assisted in receiving, stocking control, picking, sorting, packing, packing research, packing hazmat, and auditing packages
  • Worked safely around moving machinery.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Managed time effectively while handling multiple responsibilities simultaneously in a fast-paced warehouse setting without sacrificing attention to detail or quality standards expected from management

Sales Associate

Boost Mobile
02.2013 - 10.2016


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Cashier/Cook

La Pizza Loca
01.2010 - 02.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared multiple orders during peak periods with high accuracy rate, maximizing customer satisfaction.

Education

Jurupa Hills
Fontana, CA

Skills

  • Bilingual ( English & Spanish)
  • Complex Problem-Solving
  • Microsoft
  • Excel
  • Adaptability
  • Decision making

Timeline

Warehouse Associate

Nordstrom Inc.
07.2018 - 04.2024

Sales Associate

Boost Mobile
02.2013 - 10.2016

Cashier/Cook

La Pizza Loca
01.2010 - 02.2013

Jurupa Hills

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Carla Mondragon