Carla Mooney
Millry
Summary
Dynamic and customer-focused Teller at The First Bank, recognized for exceptional service and professionalism. Leveraged banking software to enhance transaction efficiency and fostered a welcoming environment. Demonstrated strong time management and goal-oriented focus, contributing to improved customer satisfaction and streamlined operations. Proficient in digital banking tools and regulatory compliance.
Overview
1
1
year of professional experience
Work History
Teller
The First Bank
Chatom, AL
11.2023 - 02.2025
- Executed customer transaction processing with precision and efficiency utilizing banking software.
- Assisted customers with account inquiries and provided product information. Helped customers with payment processing and access to safety deposit boxes.
- Managed cash drawer to maintain balance at start and end of shifts. Assisted with balancing vault and ATM. Supported head teller by printing reports and organizing files for annual audit.
- Instructed customers on digital banking tools to improve user experience.
- Ensured adherence to bank policies and regulatory standards. Assisted in vault opening procedures and supported night drop operations.
- Cultivated a welcoming atmosphere in the branch by warmly greeting customers upon arrival and using their names whenever possible.
- Monitored and updated knowledge of bank products, services, promotions, policies, and regulations to enhance customer assistance.
Education
GED -
Millry High School
Millry, ALSkills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Friendly
- Goal-oriented focus
Timeline
Teller
The First Bank
11.2023 - 02.2025
GED -
Millry High School