Carla Naranjo
Pasco,WA
Summary
Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Orthodontic Assistant
Apple Valley Dental & Braces
2020.08 - Current
- Contributed to a positive work environment by fostering strong teamwork among staff members and promoting open communication.
- Helped maintain an inviting atmosphere within the office by keeping reception areas, treatment rooms, and other spaces clean and organized.
- Cultivated a strong company culture by fostering collaboration among team members and recognizing individual achievements.
Store Manager
Metro By T-Mobile
2017.11 - 2020.07
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Sales Representative
Metro PCS
2016.08 - 2017.11
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
High School Diploma -
New Horizons
2020 W Argent Rd, Pasco, WA 99301Skills
- Staff Management
- Training and Development
- Administration and Reporting
- Strategic Planning
- Customer Service
- Negotiation and Conflict Resolution
- Good Judgment
- Interpersonal Relations
Certification
CPR
Timeline
Lead Orthodontic Assistant
Apple Valley Dental & Braces
2020.08 - Current
Store Manager
Metro By T-Mobile
2017.11 - 2020.07
Sales Representative
Metro PCS
2016.08 - 2017.11
High School Diploma -
New Horizons
CPR
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