Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Carla Navarro De Gutierrez

Ross Dress for Less Inc
197 Ruth Ct Middletown ,NY
2
Languages
12
years of professional experience

Dependable stock associate with 8+ years of experience in stocking, replenishing, and backroom organization. Skilled in merchandise flow, stockroom arrangements, and product labeling, with a strong focus on accuracy, teamwork, and keeping the sales floor ready.

Work History

Backroom Associate O Stock Associate

2 Years 8 Months
Ross Dress for Less Inc | 03.2024 - Current
  • Processed incoming shipments using company stocking procedures to support timely merchandise flow.
  • Received, unpacked, and sorted merchandise for efficient backroom processing and floor replenishment.
  • Organized stockroom inventory to maintain accurate location of apparel, home, and accessory items.
  • Replenished sales floor with recovered merchandise while supporting fitting room and recovery standards.

Backroom Associate

1 Year 11 Months
HomeGoods, TJX Companies | 04.2021 - 03.2023
  • Processed freight deliveries, verified shipment accuracy, and separated merchandise by department.
  • Organized backroom merchandise flow to support efficient stocking and replenishment.
  • Maintained organized stock areas to improve product accessibility and reduce search time.
  • Replenished sales floor with current merchandise while following visual presentation standards.

Retail Customer Sales Associate

4 Years 7 Months
T-Mobile Retailer | 02.2015 - 09.2019
  • Advised customers on wireless plans, device features, and accessory options to match needs.
  • Guided customers through financing, payments, and protection plan selections with accurate documentation.
  • Resolved billing, service, and device issues through clear troubleshooting and account review.
  • Processed activations, upgrades, and line changes using POS and wireless account systems.

Education

High School Diploma

Immaculate Conception Catholic School | Santa Tecla El Salvador | 10-1994

Bachelor's Degree in Communication - Four Years of Study.

José Matías Delgado University | San Salvador, El Salvador | 01-2012

Skills

Stocking and replenishing
Stock replenishment
Inventory management
Inventory management
Stock organization
Inventory management
Customer service
Collaborative teamwork
Teamwork and collaboration
Dependable and reliable
Freight processing

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Backroom Associate O Stock Associate

Ross Dress for Less Inc
03.2024 - CurrentRead More

Backroom Associate

HomeGoods, TJX Companies
04.2021 - 03.2023Read More

Retail Customer Sales Associate

T-Mobile Retailer
02.2015 - 09.2019Read More

José Matías Delgado University

Bachelor's Degree in Communication from Four Years of Study.
Read More

Immaculate Conception Catholic School

High School Diploma
Read More
Carla Navarro De Gutierrez