Carla Prado
Product Owner/Business Analyst
Park Ridge,IL
Summary
Highly motivated product owner with 20 years of experience in the life insurance and retirement industry. Exceptional ability to communicate effectively between business and technical sectors, cultivating strong partnerships with internal and external stakeholders. Demonstrated success in product development and stakeholder management, consistently delivering impactful products that support business objectives. Proficient in leading cross-functional teams, employing agile methodologies, and facilitating effective communication within diverse groups.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Product Owner/Business Analyst
Allstate
Northbrook, IL
01.2021 - Current
- Participated in advanced Extract, Transform, Load (ETL) projects using Ab Initio, improving data integration for critical platforms.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborate with cross functional teams to develop innovative solutions using key business metrics.
- Built strong relationships with business partners leading to effective priority and scope discussions.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Defined new testing requirements, shortening test durations and enhancing clarity for all project teams.
- Led effective sprint planning and daily stand-ups, contributing to increased team engagement.
- Efficiently managed a dynamic workload, prioritizing tasks to consistently meet 100% of deadlines in an evolving environment.
- Proven ability to create clear, concise documentation that is meaningful to both technical and business resources.
Business Analyst
Allstate
Northbrook, IL
08.2013 - 12.2023
- Led data mapping efforts for large projects
- Simplify complex technical subjects contributing to effective discussions between business and technology
- Cultivate business confidence by providing regular and meaningful communication to stakeholders
- Direct efficient meetings with precise agendas and actionable follow-ups, enhancing team productivity
- Efficiently managed a dynamic workload, prioritizing tasks to consistently meet 100% of deadlines in an evolving environment
- Proven ability to create clear, concise documentation that is meaningful to both technical and business resources
- Participate in advanced Extract, Transform, Load (ETL) projects using Ab Initio, improving data integration for critical platforms
Business Analyst
Allstate
Northbrook, IL
01.2001 - 07.2013
- Collaborated with stakeholders and vendors to define and document goals, meeting 98% of deadlines for the Underwriting System rollout.
- Utilized data visualization tools (Excel, Visio) to analyze underwriting processes, identifying opportunities for increased efficiency and streamlining operations.
Programmer
Allstate
Northbrook, IL
12.1997 - 12.2000
- Managed full project life cycle including timeline, requirements, development, user documentation, implementation and job aids for customer facing tool written using C programming.
- Coordinated user acceptance testing (UAT), ensuring that solutions met 100% business needs and quality standards.
Education
B.S. - Computer Science
Illinois Institute of Technology
Chicago, IL 01.1986 - 01.1990
Skills
Agile and Waterfall Frameworks
Accomplishments
- Orchestrated Agile transformation for 30+ staff, tailoring methods to enhance efficiency, resulting in improvement in deployment frequency.
- Facilitated the successful onboarding of carriers to the DTCC process.
- Managed the integration of third-party products (Foresters, COVR, Corebridge) into Allstate Life and Retirement offerings, resulting in enhanced product offerings and a measurable sales boost.
- Led the automation of monthly agent licensing reporting, reducing manual effort by 30% through collaboration with business partners and third-party carriers.
- Fill the Project Management role on small and medium projects.
- Regularly mentored new resources leading to shorter onboarding times.
Certification
Professional Scrum Master (PSM I), 01/01/25
Timeline
Product Owner/Business Analyst
Allstate
01.2021 - Current
Business Analyst
Allstate
08.2013 - 12.2023
Business Analyst
Allstate
01.2001 - 07.2013
Programmer
Allstate
12.1997 - 12.2000
B.S. - Computer Science
Illinois Institute of Technology
01.1986 - 01.1990
Professional Scrum Master (PSM I), 01/01/25
Professional Scrum Product Owner (PSPO I), 01/01/25
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