With eight years of dedicated experience within the telecommunications industry, a specialized skill set has been cultivated, focused on resolving complex issues pertaining to Cable, Wi-Fi, and Digital Voice services for customers. This professional background underscores a steadfast commitment to safety and quality, supported by a comprehensive understanding of fiber node systems. Consistent demonstration of the ability to manage a high volume of tasks with exceptional efficiency while minimizing errors has been evident. An approach to meeting demands is characterized by meticulous organization of resources, technical proficiency, and adept time management practices. Currently, as a Delivery Driver with FedEx Ground, skills have been honed in completing on-time deliveries, maintaining a positive attitude in a customer-focused environment, and meeting tight deadlines. A positive attitude, issue troubleshooting, task prioritization, and exceptional customer service are brought to every role undertaken. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.