Carla Sevilla Murillo
San Jose,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wellness Coordinator
The Joint Chiropractic
08.2020 - 12.2021
- Booked appointments for patients in need of chiropractic care.
- Welcomed patients to the practice and escorted them to the chiropractic room.
- Filed patient paperwork and guided Spanish speaking patients through paperwork completion.
- Explained various treatment options given doctor's recommendations for plan of care.
- Took inventory and ordered monthly supplies needed for the practice.
- Maintained a neat and organized practice.
- Maintained appropriate compliance to the practices' policies and patient confidentiality policies.
Sales Lead/Sales Associate
Pandora Jewelry
11.2019 - 08.2020
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Presented professional image consistent with company's brand values.
- Monitored sales team performance and provided constructive feedback.
- Enhanced client relationships through consistent communication and personalized solutions.
Concierge
Louis Vuitton
10.2018 - 11.2019
- Greeted guests upon arrival by providing warm welcome.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Made the transition between client and sales associate or repair team smooth and efficient.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Served as a reliable resource for fellow team members seeking guidance or assistance in completing tasks related to guest services.
Skills
- Healthcare Team Collaboration
- Effective Communication
- Active Listening
- Conflict Resolution
- Analytical and Critical Thinking
- Organization and Time Management
Career Objective
Caring and compassionate bilingual (Spanish) nursing professional seeking a new graduate RN residency position within Stanford Health Care.
Education
Bachelor of Science in Nursing May 2024
California State University, East Bay
Concord, CA
Clinical Experience
Ortho-Trauma Unit Preceptorship
Stanford Hospital, Palo Alto, CA (187 hours)
- Managed care for 4 patients in a 22-bed Ortho-Trauma unit under the supervision of Registered Nurse.
- Collaborated with the interdisciplinary team to give patients the compassionate, coordinated, and personalized care they deserve.
- Provided compassionate care for intermediate intensive care patients with complex plans of care needed such as tracheostomy care, pain management, wound care, and telemetry observation.
- Documented relevant patient data in the electronic health records with assessment findings, interventions, medication administration, patients response to care, and progress notes with future plans of care.
- Provided patient hand-off reports to change-of-shift nurses and provided updates on patient status with charge nurses on the unit.
- Demonstrated compassionate care, professionalism, cultural competence, flexibility, adaptability, time-management skills.
Relevant Coursework
- Psychiatric Clinical at Fremont Hospital (90 hours)
January 2022- May 2022
- Medical-Surgical I Clinical at Washington Hospital Fremont (200 hours)
August 2022- December 2022
- Maternity Clinical at Lucile Packard Children's Hospital (84 hours)
January 2023- March 2023
- Pediatric Clinical at Lucile Packard Children's Hospital (84 hours)
March 2023- May 2023
- Medical-Surgical II Clinical at Stanford Hospital (168 hours)
August 2023- December 2023
- Preceptorship Practicum Trauma/Acute Surgery Unit at Stanford Hospital (187 hours)
January 2024- March 2024
Certification
- Basic Life Support (BLS)
American Heart Association
December 2023- December 2025
- Advanced Cardiovascular Life Support (ACLS)
American Heart Association
December 2023- December 2025
- California Child Abuse Mandated Reporter Certificate
California Department of Social Services
Languages
Spanish, Native/Bilingual
Timeline
Wellness Coordinator
The Joint Chiropractic
08.2020 - 12.2021
Sales Lead/Sales Associate
Pandora Jewelry
11.2019 - 08.2020
Concierge
Louis Vuitton
10.2018 - 11.2019
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