CARLA SMITH
Sunbury,OH
Summary
A detail-oriented administrative professional with focus on effective records management. Known for maintaining organized and efficient filing systems. Highly reliable team player with knack for adapting to dynamic work environments and prioritizing tasks. Brings strong organizational skills and methodical approach to documentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Records Clerk
Delaware County Sheriff's Office
09.2024 - Current
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
Sales Associate
Coach
11.2020 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
911 Dispatcher
Franklin County Sheriff's Department
01.2023 - 07.2024
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Read system maps and caller information, and documented details in system.
Sales Associate
Kohl's
07.2018 - 11.2020
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Criminal Justice
Ohio University
Athens, OH08.2024
A.A. - Criminal Justice
Columbus State Community College
Columbus, OH08.2022
Skills
- Map reading skills
- Works Well Under Pressure
- Crisis Management
- Problem-Solving
- Computer Skills
- Records management
Certification
LEADS Certification
Timeline
Records Clerk
Delaware County Sheriff's Office
09.2024 - Current
911 Dispatcher
Franklin County Sheriff's Department
01.2023 - 07.2024
Sales Associate
Coach
11.2020 - 08.2024
Sales Associate
Kohl's
07.2018 - 11.2020
A.A. - Criminal Justice
Columbus State Community College
Bachelor of Arts - Criminal Justice
Ohio University
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