Carla Vargas

Furnishes public, departments and agencies with information by searching for and abstracting technical data, giving explanations of laws, regulations, policies or procedures, sending materials, and composing routine letters; may respond to inquiries via electronic mail; Assists visitors and callers about locations, functions and services of departments. Exercises considerable judgment, discretion and interpretive ability in determining the needs of callers and visitors to direct them to appropriate offices or personnel; Extracts technical and statistical data for entry into computer system; performs research to complete input as needed; Prepares a variety of correspondence, forms, legal documents, reports, articles, technical specifications, memoranda, resolutions, minutes of meetings or hearings from a dictation machine, clear copy, notes or instructions, where knowledge of format and presentation is necessary; Takes and relays messages for department office or personnel; returns phone calls as needed or refers message to appropriate office or personnel; Maintains subject or numerical files in a standard equipment or computer system; classifies material and prepares new file folders or database as needed; may perform record maintenance of activities of a unit including work received, status of work, work completed and renewal action required; Identifies potentially dangerous or disturbed persons and takes appropriate action according to office policies and procedures; Performs variety of clerical duties including copying and assembling materials, collecting and distributing mail, answering phones, faxing documents and other related tasks; Performs payroll activities such as maintaining records of time worked, overtime, leaves and absences; Orders office supplies and equipment by preparing requisition and purchase orders, and checking prices and extensions; Creates and maintains a database for case tracking, retrieval of information, and maintenance of computer files; performs research to complete database as needed; Schedules meetings, appointments, rooms, and training for both staff and clients; maintains schedules of activities and location of staff members as required; Coordinates billing, accounts payable and inventory; maintains records of transactions by issuing receipts, permits, passes, releases, and licenses; checks, computes and collects fees, and may maintain control over petty cash; Interviews patients/clients to secure basic personal, financial and medical data as necessary; performs research and updates on client status from folder files or computer files; May offer orientation and answer procedural questions for new employees and coworkers; Reviews and corrects documents, records, and forms for accuracy, completeness, and conformance to applicable rules and regulations; Prepares statistical summaries for billing purposes, work activity of unit, technical data and reports; Operates standard office equipment; performs simple troubleshooting and maintenance; As a lead, I supervise my team. answer all questions my team may have. update workflows, enforcing rules and regulations, keep track of time off request, ensure that employees kronos are correct and accurate. participate in interviews, take on special projects, host team meetings. Performs other related duties as required.

Gathers and distributes technical and statistical data for entry into computer system. Preforms research to complete information as needed. Identifies potentially dangerous or disturbed persons and takes appropriate action according to office policy and procedures. Operates variety of clerical equipment including copying, Scanning, printing, and assembling materials. Screen, process and distribute mail and traffic log them into CalWin to appropriate worker and sending out/incoming pony mail and in/outgoing U.S mail. Answering phones and other related clerical duties. maintains a database for case tracking, retrieval of information, and maintenance of computer files, research to complete database information. Research and information on client's status from county applications such as Calwin, ECA, IDM barcoding, IDM retrieval. Reviews documents, records, and forms for accuracy, completeness. operates standard office equipment, preforms simple troubleshooting and maintenance. gives great customer service when assisting with orientation to the client's and able to communicate effectively with the employment counselors about their assigned clients and keep everything confidential, able to prepare the orientation packets that we hand out to the clients. knows how to distribute snacks to the locations where we offer to the client's, and make sure they have snacks at all time. able to maintain the supply cabinets full of the assigned supplies to each drawer. Able to change printer toner when necessary, able to create barcodes pertaining to specific clients and kind of form name, using IDM barcoding and able to scan all documents using IDM Scanning ,and IDM retrieval making sure all forms were scanned to the system correct. Able to multitask and meet deadlines and perform other related duties as required. Occasionally covers reception desk in front or back lobby and signs clients in and gives appropriate badge communicates along with the employment counselors to meet clients needs, answers phone calls and transfers to appropriate person depending the need of the client. As lead, knows how to delegate work and projects to teammates . knows how to talk to my teammates encouraging or professionally. able to train new employees in different clerical duties. knows how to write training notes for teammates. able to work in groups or independentl

Ordered office supplies and equipment by preparing requisition and purchase orders, and checking prices and extensions, created a DPO for every order that is made and submit to appropriate person for signature through DocuSign, then follow up that supplies get delivered. Kept track of building keys, office keys, cabinet keys, through data entry in Excel spreadsheet and as well physically having all the keys under my supervision. Assisted in making work order forms regarding facilities. Took and relayed messages for department office personnel; returned phone calls as needed or referred messages to appropriate office or personnel. Answered emails, Schedule meetings, appointments, rooms, and training for staff; maintains schedules of activities and location of staff members as required. Assisted in multiple projects and participated in meetings regarding multiple projects. Assisted in doing some reconfiguration in multiple areas in ROV and making sure the work order forms were getting done as well as receiving quotes from specific vendors to move forward in projects like those. Assisted in converting all ROV staff from windows 7 to windows 10 and kept data entry of everyone's location, host name, name, software. Helped assisted managers in different divisions seeking employee candidates and called and scheduled interviews with dates and times and booked conference rooms for those interviews to take place. Performed payroll such as maintaining records of time worked, overtime, leave of absences. identified potentially dangerous or disturbed persons and takes appropriate action according to office policies and procedures. Operated standard office equipment; preformed simple troubleshooting and maintenance, preformed other related duties as required.

Worked at the director's office as a Clerical Assistance; Provided customer services by answering inquiries from visitors; Attend Meetings Regarding important topics about Social Services, answered emails and report to appropriate contact. Reserved up to 10 conference rooms for meetings. Made flyers that need to be made, for example for diversity day, I made the flyers. ordered flyers for agency events, preformed basic clerical duties that include filing, printing, coping, scanning, typing. answer phone inquiries and rout calls to appropriate person, made phone calls. Worked with highly confidential personnel records; Created filing system and file confidential personnel records; Assisted in scheduling candidates for job interviews date/ times. Assembled training binders for the newly hires. process TEV for the Directors and employees who travel for work, then process them through DocuSign, and to retrieve electronic signatures from employees. Processed Robert Menicocci mileage forms for reimbursement when he traveled. Received and process incoming/outgoing mails and in-house PONY. Organized, maintain, and order office supplies.

Greeted and assisted clients coming in and out of the Employment Connection Center (ECC) and answered inquiries; perform clerical operations; use office equipment such as scanners and copiers; answered phones, took detailed messages, transferred calls to appropriate person or department, and convey to staff; organize “Job Order” binders and postings by dates, ID numbers, and category; Filed job orders; Received client confidential documents and document it in county system, and search for case information in confidential systems including CalWin and Employment Connection Application; Use county database to Identify clients and their assigned worker(s); Reviewed clients program eligibilities; create documents, client badges, and calendar postings; assemble client packets; knowledge of concerns, needs, attitudes, and behavior patterns of population being served; provided available community resources, and research others as needed; assisted with youth internship program performing eligibility checks in confidential systems; featured in promotional video for youth outreach; enter activity sessions in confidential system and update attendance; Received and processed incoming / outgoing mails and in-house PONY; Maintained and order office supplies. Updated training sessions for classroom calendars. Took messages for office staff and convey back to the staff in a timely manner.

Provides excellent customer service to guests as they arrive at Levi’s Stadium.
Swipes credit cards and scans prepaid passes.

Accepts cash and organizes change.
Flags cars into the lot if staffing levels dictate.
Answers basic event related questions.
Provides accurate change and issues receipts or tickets to customers for each transaction as requested.
Verifies shift transactions against money on hand and complete post cashier shift report.
Other duties as assigned.

Greeted guests, took orders, explained menu, offered add-ons, and answered to inquiries; used cash register, handled high volume of cash, and accurately accepted payments; resolved customer complaints in a professional and timely manner; Maintained and organize business furniture; Maintained and restocked supplies; Promoted company promotions and answered inquiries; prepared and served food and beverage items according to customer’s order; operated fryer for various food items; cleaned kitchen and dining areas and ensured they were ready for the next day; trained and supervised new hires; Provided new hire orientations to employees.