Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Voorhies

El Sobrante

Summary

Dedicated Deli Clerk with a strong work ethic and exceptional customer service skills, honed at Safeway. Recognized for maintaining cleanliness and sanitation while preparing high-quality food items. Proven ability to enhance customer satisfaction through personalized service and efficient order fulfillment, contributing to a positive shopping experience.

Overview

12
12
years of professional experience

Work History

Deli Clerk

Safeway
05.2024 - 08.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Prepared salads, soups and sandwiches for customers.

Deli Clerk

Luckys Stores
06.2017 - 04.2024

Customer service,take and prepare customers orders,operate slicer,maintain the cleanliness of the department,food prep,stocking,cooking and prepare catering orders

Food Clerk

Togos
04.2013 - 05.2017
  • Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Assisted in managing product counts and audits.
  • Prepared high-quality food items, adhering to recipes and presentation standards for customer enjoyment.

Education

GED -

John Swett
Crockett, CA

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic

Timeline

Deli Clerk

Safeway
05.2024 - 08.2025

Deli Clerk

Luckys Stores
06.2017 - 04.2024

Food Clerk

Togos
04.2013 - 05.2017

GED -

John Swett
Carla Voorhies