Carla White
Monticello,MN
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
23
23
years of professional experience
Work History
Assistant Administrator- Staff Morale Coordinator
Allergy & Asthma Specialists, P.A.
825 Nicollet Mall Ste 1149
03.2003 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Paralegal - Law
Milwaukee Area Technical College
Milwaukee, WI05.1997
Skills
- Evidence Identification
- Clerical Support
- Resource Coordination and Allocation
- Data Analysis
- Employee Timesheet Processing
- Customer Satisfaction
Timeline
Assistant Administrator- Staff Morale Coordinator
Allergy & Asthma Specialists, P.A.
03.2003 - Current
Paralegal - Law
Milwaukee Area Technical College