Carla Womack

• Managed daily operations to ensure smooth business functionality.
• Supervised staff to maintain high service quality and customer satisfaction.
• Developed marketing strategies to enhance brand visibility and attract customers.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.

• Supervised daily operations to ensure smooth store functionality.
• Managed inventory levels and restocked merchandise as needed.
• Trained and mentored staff on customer service best practices.
• I was still operating my cleaning business whenever possible

• Supervised maintenance staff and ensured timely repairs.
• Coordinated resident communications and addressed concerns effectively.
• Oversaw budget management and financial reporting for properties.
• Maintained compliance with local housing regulations and safety standards.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• I moved to Harrisburg 2009 and started my Cleaning Business
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• Managed daily operations of residential facilities and ensured smooth functionality.
• Coordinated maintenance services and repairs to uphold property standards.
• Supervised staff activities and provided training on best practices.
• Implemented safety protocols and ensured compliance with regulations.
• Developed resident engagement programs to foster community involvement.
• Handled tenant inquiries and resolved issues promptly and effectively.
• Maintained accurate records of property management tasks and transactions.
• Collaborated with vendors for service contracts and supply management.
• Collected rent from tenants in a timely manner and tracked late payments accordingly.
• Conducted regular property inspections and reported any necessary repairs or improvements.
• Provided customer service and responded to tenant inquiries regarding maintenance, rent payments, or other issues. I was required to live on site. This was Section 42 Property designed for Seniors and Independent Living.