Summary
Overview
Work History
Education
Skills
Websites
Cover Letter
Timeline
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Carla Marie  Ybarra

Carla Marie Ybarra

Baxter Springs,KS

Summary

Experienced in delivering exceptional customer experiences, leveraging strong interpersonal skills to foster relationships and guarantee customer satisfaction. Adept at employing effective problem-solving techniques to address challenges. Knowledge in financial analysis and reporting ensures accuracy and compliance, enhancing ability to contribute to the success of any organization.

Overview

4
4
years of professional experience

Work History

Casino Gaming Host

Downstream Casino And Resort
01.2021 - 03.2025
  • Proactively identified and addressed potential service gaps, resulting in consistently high levels of guest satisfaction.
  • Resolved customer disputes quickly and professionally, maintaining a positive gaming atmosphere for all guests.
  • Developed strong relationships with VIP guests, ensuring repeat visits and increased loyalty to the casino brand.
  • Ensured adherence to responsible gaming practices by monitoring guest behavior and escalating issues when necessary.

Education

Associates - Accounting And Finance

Northeastern Oklahoma A&M College
Miami, OK
12-2024

High School Diploma -

Commerce Highschool
Commerce, OK
01-2019

Skills

  • Strong communication skills
  • Patience and empathy
  • Efficient multitasking
  • Quick decision making

Cover Letter

Dear Hiring Manager, 

I am writing to express my interest in the position within your organization. I have a background in customer service and sales. A job to me is about more than income. It's about achieving your full potential. I am confident in my ability to bring a hands-on, decisive approach to your organization, coupled with the enthusiasm to cultivate a productive work environment. I look forward to the opportunity to discuss how my background and working style align with the goals of your company. Thank you for considering my application. I am eager to bring my experience and passion for leadership to your team and contribute to the continued success and growth of your organization.


Sincerely, 

Carla Marie Ybarra

Timeline

Casino Gaming Host

Downstream Casino And Resort
01.2021 - 03.2025

Associates - Accounting And Finance

Northeastern Oklahoma A&M College

High School Diploma -

Commerce Highschool
Carla Marie Ybarra