Dynamic IT Infrastructure Manager with a proven track record at Farm Bureau Life Insurance of Michigan, excelling in disaster recovery planning and team leadership. Spearheaded modernization initiatives, enhancing system performance and compliance. Adept at vendor relations and project execution, driving significant improvements in infrastructure efficiency and resilience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Infrastructure Manager
Farm Bureau Life Insurance of Michigan
Lansing, Michigan
09.2024 - 09.2025
Directed enterprise infrastructure operations across servers, storage, networking, voice, backups, and Microsoft 365 for a statewide insurance organization.
Managed a cross-functional team of engineers, driving project execution, backlog completion, and long-term infrastructure strategy.
Led modernization initiatives for server, storage, and unified communications platforms, improving availability and performance.
Strengthened disaster recovery and business continuity posture through successful failover testing and resiliency planning.
Partnered with executive leadership to align infrastructure initiatives with business objectives, reducing risk, and optimizing spend.
Oversaw vendor management, licensing, and contracts, ensuring cost-effective technology solutions.
Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
Collaborated with stakeholders to ensure successful delivery of projects.
Conducted periodic audits of the IT environment to ensure compliance with established policies.
Researched emerging technologies that could improve efficiency or reduce costs in existing systems.
Evaluated vendor products based on features, cost, scalability, reliability.
Recruited, trained and supervised IT department staff.
Examined metrics and prepared IT project progress reports.
IT Infrastructure/Network Security Engineer
Edw. C. Levy Co.
02.2024 - 09.2024
Supported infrastructure operations across manufacturing and corporate environments.
Administered VMware ESXi clusters, Windows Server infrastructure, and Cisco networking components.
Implemented standardized patching, monitoring, and backup routines, improving system reliability.
Coordinated upgrades and migrations to reduce technical debt, and improve performance.
Collaborated with security teams to strengthen compliance and align with industry standards.
Developed security protocols to protect sensitive data and systems.
Conducted risk assessments to identify potential vulnerabilities in infrastructure.
Managed incident response procedures during security breaches or threats.
Collaborated with IT teams to ensure network security measures were effective.
Reviewed and updated security policies to align with industry standards.
Assisted in designing secure system architectures for new projects.
Investigated security breaches, evaluated risk factors, and developed remediation plans.
Analyzed system logs to identify malicious behavior or attempts at unauthorized access.
Configured firewalls, intrusion detection systems and network access control lists to secure the organization's networks.
Conducted periodic vulnerability scans using automated tools to detect weaknesses in the systems.
Cyber Security Engineer
Edward Rose & Sons
06.2020 - 02.2024
Deployed and managed CrowdStrike Falcon suite, Azure Sentinel, and Microsoft DLP.
Reduced cyber-attacks by 89% through proactive detection and incident response.
Conducted penetration testing, improving security posture by 67%.
Updated security policies, ensuring 98% compliance with 20+ regulatory standards.
Led security efforts for Azure cloud migration and Microsoft 365 implementation.
Designed and implemented disaster recovery plan for Azure infrastructure.
Conducted security awareness training for 1,900+ employees.
Regional Infrastructure Engineer
Valeo North Americas
01.2020 - 03.2020
Configured and managed Cisco switches and FortiGate firewalls.
Deployed and standardized server infrastructure using Hyper-V and PowerShell.
Managed Altiris deployment and infrastructure monitoring.
Supported Office 365 and Google Workspace administration.
Systems Administrator / IT Manager
Welker Engineered Products
10.2016 - 10.2019
Oversaw IT operations across network, servers, ERP, and mobile environments.
Implemented disaster recovery plan and ensured ISO compliance.
Upgraded VMware ESXi 6 and led migrations to G Suite and Office 365.
Managed Cisco CUCM phone systems and layer-2 switching.
Client Systems Specialist / Admin
De-Sta-Co
03.2012 - 10.2016
Administered CAD workstations, laptops, desktops, and mobile devices.
Managed migrations for G Suite and Office 365 environments.
Ensured ISO and SOX compliance standards were met.
Systems / Network Technician
Ypsilanti Public Schools
03.2010 - 03.2012
Supported deployment of MacBooks, iMacs, and iPads.
Troubleshot network connectivity and configured HP network printers.
IT Technician
Mt. Morris Consolidated Schools
05.2008 - 03.2010
Managed Active Directory accounts and Group Policy.
Configured Cisco routing and wireless, and maintained IT infrastructure.
Education
Associates of Science - Computer Network Administration