Accomplished Branch Manager known for exceptional time management and quick adaptability. Successfully enhanced customer relationships and team performance through effective leadership and strategic planning.
Work History
Branch Manager
2 Years 7 Months
Credit Central LLC | 01.2024 - Current
Developed and implemented strategic initiatives to improve customer service experience.
Managed staff performance, providing coaching and mentoring to enhance team productivity.
Analyzed financial reports to identify trends and drive profitability improvements.
Reviewed customer loan applications for loan approvals and denials.
Handled delinquent customer calls to ensure customer gets his/her account back in current status.
Warehouse Associate
1 Year 4 Months
Craig Street Fulfillment Center | 09.2022 - 01.2024
Reviewed all new inventory for quality and quantity check, while keeping count of all inventory throughout the warehouse.
Operated forklifts and pallet jacks to transport goods efficiently within warehouse facilities.
Ensure the Jack Daniel's General Store was fulfilled with inventory needed daily.
Produce Clerk
4 Years
Publix Grocery Store | 06.2018 - 06.2022
Managed inventory levels to ensure freshness and quality of produce items.
Operated pallet jacks for unloading products off trucks.
Monitored product displays for compliance with store standards and customer accessibility.
Managed the Produce Department as well as the Floral Department.
Provided excellent customer services and ensured customers got the best experience shopping.
Cashier
4 Years 9 Months
KFC | 09.2017 - 06.2022
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash registers and balanced daily sales reports.
Assisted customers in menu selections, enhancing overall dining experience.