Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Carlee Creal

Houston,TX

Summary

Dynamic and results-oriented Community Manager with over 7 years of proven expertise in property management . Adept at driving operational excellence, fostering tenant satisfaction, and maximizing property value through strategic planning and execution. Skilled in budget management, vendor relations, and ensuring compliance with regulations, while consistently delivering exceptional customer service. A natural leader with a keen ability to build strong communities, develop long-term tenant relationships, and uphold the highest standards of property management.

Overview

9
9
years of professional experience

Work History

Property Manager

Bridge Investment Group
08.2022 - 09.2024
  • Managed daily operations for a 540 unit property, including leasing, tenant relations, maintenance, and financial management
  • Developed budget for the property by analyzing and evaluating financial statements
  • Increased property revenue by 25% by strategic lease management, Optimizing occupancy and implementing effective cost control measures
  • Managed budgets efficiently to achieve a 5% reduction in operating expenses through cost-effective measures.
  • Coordinated capital project timelines, budget and vendor relationships to complete Capital projects on time and within budget

Senior Property Manager

S.N.S Property Management
02.2019 - 08.2022
  • Achieved in sustained an occupancy rate of 98% through effective resident retention
  • Provided input into the development of budget for the property by analyzing and evaluating financial statements
  • Increased occupancy by 15% By implementing targeted marketing strategies, enhancing tenant retention programs, and optimizing lease renewal processes
  • Oversaw daily operations including lease, maintenance, tenant relations, and budget management for multiple properties simultaneously
  • Supervised property staff by interviewing, hiring, orienting, and training employees

Assistant Property Director

Becovic Management Group
08.2017 - 02.2019
  • Successfully led lease up process for a 385 unit property, achieving 95% occupancy through target marketing, and effective tenant outreach
  • Upheld a closing ratio of 42% by Effectively converting leads into leases through strong sales techniques, personalized tenant interactions, and targeted follow ups
  • Reviewed resident files and accounting records to determine unpaid rent
  • Communicated with residents regarding outstanding balances
  • Processed resident move-outs by reviewing lease terms and notice requirements, applied deposit and lease cancellation fees

Operations Manager

PVH Corp.
09.2015 - 08.2017

• Successfully increased store revenue by 15% through effective inventory control, staff training, and sales strategies.

• Reduced operational costs by 5% by streamlining processes and renegotiating vendor contracts.

• Led a team to achieve highest regional sales.

• Implemented a new inventory tracking system, improving accuracy and reducing shrinkage by 5%.

Education

Real Estate Licensing - undefined

BOB HOGUE SCHOOL OF REAL ESTATE
Saint Petersburg, FL
01.2018

BA - History

UNIVERSITY OF WEST FLORIDA, MANAGEMENT
Pensacola, FL
05.2014

Skills

  • Financial reporting
  • Budgeting and financial oversight
  • Lease administration
  • Accounts receivables
  • Vendor management
  • Lease negotiation
  • CapEx management
  • Fair Housing Laws
  • Yardi
  • Resman
  • Onesite
  • Bluemoon
  • CRM
  • Microsoft Excel
  • MRI

Accomplishments

  • Awarded 2022 Property of the Year for outstanding community management and operational excellence, demonstrating a commitment to high-quality service and property upkeep.

Timeline

Property Manager

Bridge Investment Group
08.2022 - 09.2024

Senior Property Manager

S.N.S Property Management
02.2019 - 08.2022

Assistant Property Director

Becovic Management Group
08.2017 - 02.2019

Operations Manager

PVH Corp.
09.2015 - 08.2017

Real Estate Licensing - undefined

BOB HOGUE SCHOOL OF REAL ESTATE

BA - History

UNIVERSITY OF WEST FLORIDA, MANAGEMENT
Carlee Creal