Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carlee Felton

Middleton,WI

Summary

As a caring and skilled young professional, it is my goal to obtain employment to positively impact programs and to help participants by providing dedicated support. Previous job experience and education allowed me to find a passion in working with a diverse population and being able to determine and support their needs. I hope to inspire fun, confidence, increase awareness of interpersonal relationships, provide education and leadership as well as being a great role model. I hope to work with an interdisciplinary team to help foster a positive community with this population.

Overview

7
years of professional experience

Work History

Orion Family Services

Service Facilitator
01.2022 - Current

Job overview

  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained relationships with community organizations and agencies.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Coordinated referrals and direct support for mental health clients.
  • Developed team communications and information for meetings.
  • Actively listened to clients, handled concerns quickly and escalated major issues to supervisor.
  • Prepared variety of different written communications, reports and documents.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Improved clients' coping with routine life activities such as going to work, completing their education, and overall mental health needs.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments to optimize time.

Legacy Athletics

Allstar Cheer Director
06.2021 - 06.2022

Job overview

  • Created annual goals for coaching staff and team members. Developed comprehensive plan to accomplish company objectives while staying within budget.
  • Made recommendations for changes in funding process and policies based on data from customers and judgment.
  • Worked closely with organizational leadership, including board of directors, to strategically affect new directions for gym.
  • Delegated assignments based on plans, project needs and knowledge to individual team coaches.
  • Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
  • Analyzed business needs while soliciting customer feedback for process improvements.
  • Established performance goals for each Coach and provided feedback on methods for reaching those milestones.
  • Managed team of 15 Coaches, overseeing training and professional growth of employees

YMCA

After School Care
01.2021 - 06.2021

Job overview

  • Delivered supportive and knowledgeable guidance to at-risk students with academic or personal concerns when adjusting from virtual school to back in person schooling.
  • Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
  • Regularly met with enrolled at-risk students to confirm success and identify problem areas.
  • Identified and addressed concerns of incoming students and parents.
  • Encouraged students to explore age-appropriate and academic-related opportunities.
  • Assessed student's abilities and recommended academic programs to highlight strengths.
  • Offered experience care to 10+ children at once, ranging in age from six to thirteen

Keva Sports Center

Camp Counselor
05.2019 - 08.2020

Job overview

  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Coordinated, implemented and evaluated sports and social emotional learning programs and related activities to promote beneficial camper outcomes.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Communicated with parents about campers' activities and reported concerns and suggestions to my supervisor.
  • Followed established emergency procedures to enable best possible resolution of incidents.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff and to comply with CDC COVID-19 guidelines.

Coach

Sales Associate Specialist
05.2017 - 08.2018

Job overview

  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

University of Wisconsin - La Crosse
La Crosse, WI

Bachelor of Science from Psychology
05.2021

University Overview

  • Minor in Sociology
  • Graduated May of 2021
  • Member of Black Student Union

Madison Area Technical College
Madison, WI

Associate of Arts from Sociology And Diversity Studies
05.2018

Middleton High School
Middleton, WI

High School Diploma
05.2015

Skills

  • Child and Adolescent Mentoring
  • Policy and Procedure Adherence
  • Skilled at diverse populations
  • Program Development and Management
  • Cultural Awareness
  • Teamwork and Collaboration

Timeline

Service Facilitator

Orion Family Services
01.2022 - Current

Allstar Cheer Director

Legacy Athletics
06.2021 - 06.2022

After School Care

YMCA
01.2021 - 06.2021

Camp Counselor

Keva Sports Center
05.2019 - 08.2020

Sales Associate Specialist

Coach
05.2017 - 08.2018

University of Wisconsin - La Crosse

Bachelor of Science from Psychology

Madison Area Technical College

Associate of Arts from Sociology And Diversity Studies

Middleton High School

High School Diploma
Carlee Felton