Carlee Ricafrente
Moncks Corner,SC
Summary
Graduated in June of 2021. Been working in the fast food industry since 16 years old. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in a professional career.
Overview
3
3
years of professional experience
Work History
MC Vapor and Tobacco
Gamal Yahir
Moncks Corner, SC
06.2021 - Current
- Trained newly hired sales team in upselling techniques.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Motivated employees to success and pointed out areas of improvement.
- Recruited, hired and trained over 5 new team members in month.
- Promoted business' development by building and maintaining relationships with new clients.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Sonic Drive in
Brian Rozenkranz
Moncks Corner, SC
12.2019 - 06.2021
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Applied business and marketing knowledge to develop briefs and pitches for customer projects.
- Motivated team members to meet and exceed sales targets.
- Directed client projects with eye for quality and customer needs.
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Obtained dishes
- Severed food to customers with proper equipment
Stoners Pizza
Sue Walker
, SC
09.2018 - 12.2019
- Inspected dishes and utensils for cleanliness.
- Collected orders and relayed them to cooks quickly and accurately.
- Supported needs of staff who attended to specific needs of countless customers daily
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SC06.2021
Skills
- Problem Solving
- Verbal and Written Communication
- Sales Projections
- Team Recruiting and Onboarding
- Decision Making
- Customer Complaint Resolution
- Relationship Building
- Time Management
- Customer Service
Timeline
MC Vapor and Tobacco
Gamal Yahir
06.2021 - Current
Sonic Drive in
Brian Rozenkranz
12.2019 - 06.2021
Stoners Pizza
Sue Walker
09.2018 - 12.2019
High School Diploma -
Berkeley High School