Carlee West
Smithville,TN
Summary
Goal-oriented individual proficient in accounting and computer programs seeking to apply top-notch skills in oral and written communication and problem solving skills as a Customer Service Representative at Middle Tennessee Natural Gas Utility District.
Overview
1
1
year of professional experience
Work History
MADD Nutrition Sales Associate
Tiffany Mathis
08.2023 - Current
- Increase sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Develop new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining high levels of product knowledge.
- Collaborate with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organize in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assist in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
- Assist visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Assist cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assist personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Assist conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assist in development and implementation of marketing initiatives to promote store events and special promotions.
- Assist team productivity by fostering positive work environment and providing support to colleagues as needed.
- Assist positive first impressions to welcome existing, new, and potential customers.
- Assist accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assist efficient cash register operations.
Education
Associate of Science - Business Administration
Motlow State Community College
McMinnville, TNSkills
- Proficient in Inventory Control
- Proficient in Computer Programs
- Proficient in Accounting
- Proficient in Product Sales
- Contract Preparation
- Business Development
- Customer Needs Assessment
- Payment Processing
- Promotional Support
- Merchandising Knowledge
- Verbal/Written Communication
- Merchandise Display
Timeline
MADD Nutrition Sales Associate
Tiffany Mathis
08.2023 - Current
Associate of Science - Business Administration
Motlow State Community College
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