Carleen Hartley
San Diego,CA
Summary
Experience in customer service, food preparation and inventory management. Known for providing outstanding customer service while efficiently handling multipul task. Proven ability to contribute positively to team efforts, demonstrating consistant commitment to quality work.
Overview
14
14
years of professional experience
Work History
Deli Clerk
Vons Grocery Store
10.2021 - 01.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cashier
7-11 Convenience Store
09.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- verified that customers were of legal age to purchase alcohol or tabacco products.
- operated cash register efficiently and accurately, processed payments by cash, check, credit card,gift card, or automatic debit.
Frozen Yogurt Shop Worker
Heavenly Yogurt
10.2016 - 12.2017
- Enhanced customer satisfaction by providing efficient and friendly service at the frozen yogurt shop.
- Contributed to team success by effectively collaborating with coworkers during peak hours.
- Expanded repeat business by building rapport with customers through friendly interactions and personalized recommendations.
- Maintained a clean and welcoming environment for patrons through regular cleaning and organization tasks.
Banquet Server
Lafayette Hotel
11.2012 - 01.2013
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Receptionist
Dr.Levine DMD
06.2009 - 07.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled appoints for clients, visitors and customers
- data entry and charting. basic computer skills.
Waitress Supervisor
Dennys Restaurant
07.2008 - 01.2009
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
CPT-1 - Phlebotomist
Family Health Services
San Diego, CA01-2016
No Degree - Cosmetology
Poway Beauty Academy
Poway, CA04-2001
High School Diploma -
Horizon High School
San Diego, CA06-2000
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- product reccomendation
- Beverage preparation
- Fast learner
- Shrink control
Timeline
Deli Clerk
Vons Grocery Store
10.2021 - 01.2022
Cashier
7-11 Convenience Store
09.2019 - 01.2020
Frozen Yogurt Shop Worker
Heavenly Yogurt
10.2016 - 12.2017
Banquet Server
Lafayette Hotel
11.2012 - 01.2013
Receptionist
Dr.Levine DMD
06.2009 - 07.2010
Waitress Supervisor
Dennys Restaurant
07.2008 - 01.2009
CPT-1 - Phlebotomist
Family Health Services
No Degree - Cosmetology
Poway Beauty Academy
High School Diploma -
Horizon High School
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