Carleen Lam

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Focused on meeting the needs of customers when serving food and beverages.
• Managed bills, placed orders, and handled complimentary items using the POS system.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

Well-rounded in understanding all the job titles and positions of the restaurant. Able to successfully and efficiently perform those roles to adapt where it's needed on shift.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders and efficiently used the cash register
• Delivered correct food items to tables according to order documentation while maintaining speed of service.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked
• Experienced in using bar equipment and crafted cocktails with exact measurements
• Answered customer questions about hours, seating, and menu information.
• Bussed and cleaned tables quickly to prepare for new customers.

• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Ran errands for patients, did shopping, and picked up other necessities.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Scheduled and accompanied clients to medical appointments.
• Assisted elderly with daily living activities and physical therapies.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided mobility assistance such as walking and regular exercising.
• Administered medication as directed by physician.