Seanna Cramer
Pittsburgh,Pennsylvania
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
02.2016 - 06.2023
- Excelled in a fast paced environment that required more steps than the normal dining experience due to multiple bottomless options.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Expert level of salesmanship and alcohol . Ramp Certified.
- Math Skills. Did Server bank successfully for over 7 years
- Manager card holder. Responsible for management level duties among other servers.
Server
Cheddars
06.2011 - 02.2016
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Server bank payment method used. Math skills.
- Lots of teamwork. A large scale of sidework was completed here.
Hostess/Server
Dennys Restaurant
07.2007 - 05.2011
- As the hostess I ran the floorplan and sat guest. Answered the phone. Assisted guest in cashing out. I also was in charge of taking togo ordes. After a year of this I was promoted to a serving position.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned to succeed in a fast paved environment with a large number of tables.
Education
High School Diploma -
Mcguffey High School
Claysville, PA06.2009
Skills
- Greet Guests
- Ability to Lift 50 Pounds
- Cash Handling
- Troubleshooting
- High-Volume Dining
- Adaptable and Flexible
- Sales Techniques
- Wine Service
- Sales Expertise
- Order Accuracy
- Guest Satisfaction
Certification
Ramp Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Often you have to rely on intuition.
Bill Gates
Timeline
Server
Olive Garden Restaurant
02.2016 - 06.2023
Server
Cheddars
06.2011 - 02.2016
Hostess/Server
Dennys Restaurant
07.2007 - 05.2011
High School Diploma -
Mcguffey High School
Similar Profiles
Roxanna HernandezRoxanna Hernandez
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Natalie O'nealNatalie O'neal
Waitress at Olive Garden RestaurantWaitress at Olive Garden Restaurant
Thomas CastelanThomas Castelan
Server at Olive Garden RestaurantServer at Olive Garden Restaurant
Jessica HouslerJessica Housler
Customer Service Professional at Olive Garden RestaurantCustomer Service Professional at Olive Garden Restaurant
Elaine Harris-FultonElaine Harris-Fulton
HRIS Administrator at Rivers Casino PittsburghHRIS Administrator at Rivers Casino Pittsburgh