Joseph Cargal
Conroe,TX
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, high sales, team collaboration and resolving issues with customers, waitstaff and management.
I am looking to try to get out of the serving game; looking to be able to widen my experiences while starting school back up in the fall.
Overview
3
3
years of professional experience
Work History
Server
Grimaldi's Pizzeria
11.2022 - 04.2024
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
EXPO
Citizens Grill
03.2022 - 11.2022
- Delivered information and details of interest about facility to visitors.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Issued tickets to customers and collected payment and fees for desired services.
Assistant Instructor
Premier Martial Arts
05.2021 - 02.2022
- Provided support during classes, group lessons, and classroom activities.
- Promoted a positive learning atmosphere by modeling enthusiasm for subjects taught and encouraging students'' curiosity.
- Participated in professional development opportunities, staying up-to-date on current educational trends and best practices.
- Developed strong relationships with parents through open communication channels, supporting student growth.
- Enhanced classroom management by establishing clear rules and expectations, fostering a respectful learning environment.
Education
Some College (No Degree) - Psychology
Lonestar College Montgomery
3200 College Park Dr, Conroe, TX 77384Diploma -
The Woodlands High School
The Woodlands, TX05.2022
Skills
- Food Sales and Promotion
- Suggestive Selling
- Assist Customers
- Stocking and Replenishing
- Train Employees
- Learning Strategies
- Condiment Refilling
- Identification Requirements
- Order Accuracy
- Menu Memorization
- Food and Beverage Pairings
- Process Payments
- Dining Area Maintenance
- Cash Handling
- Dining Customer Service
- Food Preparation and Safety
- Check Payment Processing
- Age Verification
- Menu Item Recommendation
- Social Perceptiveness
- Greet Guests
- Pos Operation
- Table Monitoring and Turnover
- Special Requests and Substitutions
- Transactions and Cash Handling
- Table Bussing
- Cool Under Pressure
- Servsafe Certified
- Course Suggestions
- Social Perceptiveness
- Greet Guests
- Pos Operation
- Table Monitoring and Turnover
- Special Requests and Substitutions
- Transactions and Cash Handling
- Table Bussing
- Cool Under Pressure
- Servsafe Certified
- Course Suggestions
Timeline
Server
Grimaldi's Pizzeria
11.2022 - 04.2024
EXPO
Citizens Grill
03.2022 - 11.2022
Assistant Instructor
Premier Martial Arts
05.2021 - 02.2022
Some College (No Degree) - Psychology
Lonestar College Montgomery
Diploma -
The Woodlands High School
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