Carleesha Jones
Saint Louis,Mo
Summary
Dedicated healthcare professional with a passion for improving community well-being and addressing preventative health issues. Demonstrated leadership, mentorship, and training skills essential for effective community engagement. Committed to continuous growth and development through cross-training and embracing diverse roles in healthcare and community service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bus Operator
Bi-State DEV
East Saint Louis, ILB
06.2022 - 06.2022
- Covered extensive distances to facilitate customer transportation.
- Offered supplementary help to clients as required.
- Applied superior customer service techniques to retain existing clients.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
School Bus Driver
Ritenour School District
Saint Louis, Mo
09.2024 - Current
- Ensure timely pick-up and drop-off of students at assigned locations.
- Performed bus cleaning and provided support in additional areas.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Assistant Manager
Rally’s
St. Louis Mo
04.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Driver
Cambridge Adult daycare
Saint Louis, Mo
07.2022 - 04.2023
- Optimized pathways for better navigation.
- Performed tasks both within and beyond daycare premises.
- Provided coverage for shifts as required.
- Gained expertise in diverse departmental areas.
- Contributed additional time to support management and coworkers.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Driver
Oats Transportation
St. Louis, MO
04.2021 - 01.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Dietary Worker- (Part-time) Busser, server, fill in
Delmar Gardens (Creve Coeur)
Saint Louis, Mo
01.2019 - 01.2020
- Contributed to a positive work environment through effective communication and collaboration with team members.
- Collaborated with dietitians to develop customized meal plans for patients, ensuring optimal nutritional support during their recovery process.
- Assisted in menu planning, incorporating seasonal ingredients for variety and cost-effectiveness without sacrificing quality or taste.
- Supported the nutritional needs of diverse patients by preparing meals according to specific dietary restrictions.
Pharmacy Tech
Schnucks Pharmacy
Saint Louis, Mo
01.2019 - 01.2020
- Managed transactions for a high volume of prescriptions.
- Contributed to diverse sections of the company.
- Achieved pharmacy technician certification in a three-month period.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Sales Associate/ Personal Trainer
Club Fitness
Saint Louis, Mo
01.2018 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Instructed individuals to meet their health targets.
Pharmacy Technician
Express Scripts
Saint Louis, Mo
06.2018 - 11.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
From Desk Attendant/ Personal Trainer
Ymca
Saint Louis, Mo
08.2016 - 11.2018
- Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
- Increased efficiency by monitoring inventory levels of supplies used at the front desk regularly.
- Maintained cleanliness of entranceway, lobby and restrooms.
Community Living Instructor
Easter Seals Midwest
Saint Louis Mo
06.2017 - 08.2018
- Oversaw household operations, preparing hundreds of meals.
- Ensured safe practices, maintained cleanliness, and fostered mental engagement.
- Ensured high-quality care.
- Collaborated with interdisciplinary teams to develop comprehensive support plans tailored to each client''s unique needs and goals.
- Conducted assessments of client progress towards individualized goals, adjusting support strategies as needed to ensure continued growth and development.
Lab Transporter/ Cna
Barnes Hospital
Saint Louis, Mo
01.2015 - 01.2017
- Delivered efficient lab transportation services for over a year.
- Facilitated timely transportation of lab results to medical staff.
- Secured certification as an In-Hospital Patient Care Technician.
- Monitored vitals for thousands of patients to ensure accurate treatment.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Warmly greeted patients and visitors and made each feel welcome.
Baby Sitter
Childcare Services
Saint Louis, Mo
01.2011 - 01.2014
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Education
High School Diploma - undefined
Normandy High School
St. Louis05.2014
Skills
- Communication
- Leadership
- Problem Solving
- Decision-making
- Emotional Intelligence
- Computer
- Empathy
- Creativity
- Fast Learner
- Open-minded
- Independent
- Adaptability
- Time Management
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
Certification
- CDL
- CDL B
- Passenger Endorsement
- Pharmacy Tech Certification
- Patient care Technician Fitness
- Cashier
Timeline
School Bus Driver
Ritenour School District
09.2024 - Current
Assistant Manager
Rally’s
04.2023 - 05.2024
Driver
Cambridge Adult daycare
07.2022 - 04.2023
Bus Operator
Bi-State DEV
06.2022 - 06.2022
Driver
Oats Transportation
04.2021 - 01.2022
Dietary Worker- (Part-time) Busser, server, fill in
Delmar Gardens (Creve Coeur)
01.2019 - 01.2020
Pharmacy Tech
Schnucks Pharmacy
01.2019 - 01.2020
Pharmacy Technician
Express Scripts
06.2018 - 11.2019
Sales Associate/ Personal Trainer
Club Fitness
01.2018 - 01.2020
Community Living Instructor
Easter Seals Midwest
06.2017 - 08.2018
From Desk Attendant/ Personal Trainer
Ymca
08.2016 - 11.2018
Lab Transporter/ Cna
Barnes Hospital
01.2015 - 01.2017
Baby Sitter
Childcare Services
01.2011 - 01.2014
High School Diploma - undefined
Normandy High School